Overview
Front Desk Clerk Jobs in Ellsworth, ME at Colonial Inn
Job Overview
We are seeking a professional Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. This role involves being the first point of contact for guests and requires excellent customer service skills.
Responsibilities
– Greet guests upon arrival and provide them with information about services and amenities
– Check guests in and out efficiently
– Handle guest inquiries, requests, and complaints promptly and professionally
– Operate phone systems and manage reservations
– Assist with night audit procedures as needed
– Maintain a clean and organized front desk area
Qualifications
– Previous experience in a hotel or resort setting is preferred
– Strong customer service skills with a focus on guest satisfaction
– Excellent phone etiquette and communication skills
– Ability to multitask in a fast-paced environment
– Knowledge of hotel management systems is a plus
– Multilingual abilities are advantageous for interacting with diverse guests
If you are passionate about hospitality, enjoy working with people, and have the skills to provide top-notch guest services, we encourage you to apply for the Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: $17.00 – $18.00 per hour
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Ellsworth, ME 04605 (Required)
Ability to Relocate:
- Ellsworth, ME 04605: Relocate before starting work (Preferred)
Work Location: In person
Title: Front Desk Clerk
Company: Colonial Inn
Location: Ellsworth, ME
