Overview
Fraud Behaviour Analyst Jobs in Johannesburg Metropolitan Area at Betway Africa
Title: Fraud Behaviour Analyst
Company: Betway Africa
Location: Johannesburg Metropolitan Area
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 1000+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.
If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.
As our Fraud Behaviour Analyst, you’ll play a key part in delivering a proactive, insights‑driven fraud‑risk capability — getting hands‑on with identifying, analysing, and mitigating behavioural risks across both casino and sports.
What you’ll be doing
As part of your role, your responsibilities will include:
- Casino & Sports Behaviour Management
- Detect and identify customers displaying behaviour which fall in line with gameplay profitability strategies
- Detect and identify behaviour trends across accounts, using all metrics available to identify fraud group activity
- Investigate accounts and take the appropriate action
- Ensure that adequate preventative and detective strategies are in place to mitigate loss
- Compile fraud group profiles, put measures in place to mitigate and communicate across the Department for detection.
- Suggest / Recommend new or improvement to rules or processes within the aimed at detecting fraudulent activity
- Game Logic Monitoring
- Understand the workings of all games
- Keep the department abreast of game features that present a potential risk
- Continuous monitoring of profitability of games
- Escalation of game malfunctions
- Affiliate Management
- Review of new affiliate signups
- Monitor and analyse affiliate traffic and revenue to detect any irregularities
- Alert key stakeholders to affiliate profitability concerns
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- A good understanding of the Risk Environment (methodology, systems & technology)
- A good understanding of Risk exposure in Sports betting
- A very good understanding of Casino Games
- Advanced to Power User level skills in Ms Office Excel
- Consistent behaviour aligned to the Organizational Culture
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Working knowledge of Tableau, PowerBI and Elastic Search
- An advanced understanding of Casino Promotion Setup and Terms and Conditions
- Understanding Advantage Game Play Strategies
- Strong understanding of fundamentals and configurations of Sports Betting / Trading
- Good knowledge of how fraud groups operate
- Exposure to Affiliate Management
- Ability to identify, analyse and report on trends
- A good understanding of market-specific regulatory requirements
- Willingness to work shifts if required
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We invest in your growth and wellbeing, so you can bring your best:
- Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
- Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
- Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meals
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Income Continuation Benefit
- Referral Bonus
- Medical Aid & Provident Fund Contribution
- Free Sleep Coaching
- On-site Barista
Be part of that Superclass feeling.
At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.
Game on!