Overview
Field Service Technician (Alrode) Jobs in Brakpan, Gauteng, South Africa at ExecutivePlacements.com
Title: Field Service Technician (Alrode)
Company: ExecutivePlacements.com
Location: Brakpan, Gauteng, South Africa
Recruiter:
Swift Human Resources
Job Ref:
CEN001300/SM
Date posted:
Sunday, May 17, 2026
Location:
Ekurhuleni, South Africa
Salary:
20000 Monthly
SUMMARY:
PURPOSE OF THE FUNCTION
The Field Service Technician is a key hands-on technical resource for delivering high-quality support to our customers in the field, ensuring the optimal performance of our valves. This position is responsible for the installation supervision, commissioning assistance, troubleshooting, repair, inspection, and training related to our range of valves, including control valves. The Field Service Technician represents the company on-site, resolves issues, supports warranty evaluations, and maintains a high standard of service and professionalism. This role bridges the gap between product design and real-world application, supporting customer satisfaction, product reliability, and safety. The Field Services Technician will also support the Distributor network with regards to training of the company products on site and at the Distributors works.
Qualifications
- Mechanical Engineering Diploma / Degree or equivalent
- Training qualification/certification (e.g., Train the Trainer) or equivalent experience (preferred)
- Valid Drivers license
SKILLS AND EXPERIENCE
- Minimum of 5 years of field service experience in valves, instrumentation, or similar equipment
- Strong mechanical aptitude and hands-on experience with valves, control valves, and actuators
- Experience with site commissioning and start-up activities for valves
- Proficient in troubleshooting and diagnostics of valve-related issues
- Ability to interpret technical drawings, datasheets, and P&IDs
- Experience with warranty claim evaluation and documentation
- Capable of performing calibration, adjustments, and preventive maintenance on valves
- Skilled in producing clear and detailed service and inspection reports
- Comfortable delivering on-site technical training to customers on valves
- Willingness and ability to travel to customer sites, including internationally if required
- Understanding of quality management systems and root cause analysis
- Inventory management skills to ensure availability of critical parts and tools for field service
- Software Proficiency – Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)
- Understanding of the OSH Act and how to conduct oneself on site safely
- Experience in developing and delivering technical training programs (preferred)
Responsibilities:
Site Work:
- Successfully commission valves per month
- Oversee and ensure correct installation of 100% of assigned valves, with zero installation errors
- Set and calibrate control valves to specification
- Resolve valve troubleshooting issues within 24 hours of identification
- Verify correct installation and function of all valves before site handover
- Liaise with local technical and quality teams to resolve complex technical issues within 48 hours
- Perform scheduled maintenance on valves according to maintenance plan, with 100% compliance
- Submit 100% of site work reports within 1 business day of task completion
- Provide weekly updates and support to operations and production teams
- Maintain accurate inventory of service tools and spare parts, with zero stockouts in the past quarter
Factory Work:
- Assess and document 100% of warranty claims within 3 business days of receipt
- Complete root cause analysis for all failed valves or components within 5 business days
- Maintain 100% accurate and up-to-date records of all service activities and customer interactions
POSITION INFO:
Kindly apply if you meet the minimum requirements. Should you not here back from us within 2 weeks consider your application as unsuccessful.