Overview
External Account Manager Jobs in Midrand, South Africa at Powerfleet
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in AIoT (Artificial Intelligence of Things) and SaaS-based mobile asset management. With over 30 years of expertise, we empower organizations worldwide to unify operations by ingesting, harmonizing, and integrating data from any source—transforming it into actionable insights that save lives, time, and money.
Our end-to-end solutions help businesses monitor, manage, and optimize everything from warehouse assets to connected vehicles, driving safety, efficiency, and sustainability across the supply chain. But we are more than just a technology company—our people-centric approach fosters innovation and long-term success for our customers.
Powerfleet serves over 2.6 million subscribers across 48,000 customers in 120 countries, with commercial operations spanning every major continent. Join us as we shape the future of intelligent mobility and business transformation.
Equal Employment Opportunity Statement
Powerfleet is committed to maintaining a diverse, equitable, and inclusive workplace where all individuals are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate or tolerate harassment on any protected basis under applicable laws in the countries where we operate, including characteristics such as race, ethnicity, nationality, religion, gender, gender identity or expression, sexual orientation, disability, or age.
About Powerfleet
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements.
Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.
Purpose of Job/Job Objective:
The main purpose of this position is to increase sales; however, the Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
The Account Manager should collaborate with our internal departments to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.
The Account management responsibilities include developing strong relationships with customers, connecting with key business stakeholders and preparing sales reports.
In this role, you will liaise with cross-functional internal teams (including Customer Service, Creditors & Debtors and Logistics) to improve the entire customer experience, answer client queries and identify new business opportunities.
Essential Duties and Responsibilities:
Overall responsibilities:
-
Serve as the lead point of contact for all customer account management matters
-
Build and maintain strong, long-lasting client relationships
-
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
-
Communicate Weekly/Monthly/quarterly progress reports to clients where required
-
Develop new business and/or identify areas of improvement to meet sales targets
-
Forecast and track key account metrics (e.g. weekly/monthly forecasts)
-
Prepare reports on existing account status, sales pipeline and call cycle
-
Collaborate with Regional / Area Sales Manager to identify and grow opportunities within territory
-
Assist with challenging client requests or issue escalations as needed
-
Target opposition accounts for new business development
Daily responsibilities:
-
Achievement of Sales Target
-
Customer Relationship Management:
Building and maintaining relationships with existing clients, addressing their needs and concerns, and ensuring high levels of customer satisfaction. -
Sales Presentations and Meetings:
Conducting…
Title: External Account Manager
Company: Powerfleet
Location: Midrand, South Africa
Category: