Overview
Export Assistant Jobs in Brakpan, Gauteng, South Africa at Ingrain
Title: Export Assistant
Company: Ingrain
Location: Brakpan, Gauteng, South Africa
Key Responsibilities
Export Documentation & Compliance
- Prepare, capture, and maintain accurate export documentation including commercial invoices, packing lists, permits, and bills of lading
- Verify export orders for completeness and correctness
- Ensure compliance with customs, SARS, exchange control, and international trade regulations
- Maintain proper electronic and physical document control and audit trails
- Identify and escalate documentation risks that may delay shipments
Export Coordination & Execution Support
- Act as the documentation link between Export Controllers, freight forwarders, and customers
- Support road and ocean export workflows from order receipt to shipment execution
- Submit documentation within required border, port, and vessel cut-off deadlines
- Ensure documentation availability for loading, clearance, and shipping
Customer & Stakeholder Engagement
- Liaise with customers to obtain and verify required documentation
- Communicate documentation requirements and resolve discrepancies
- Provide documentation status updates to customers and internal teams
- Maintain accurate customer master data relevant to export processing
Visibility, Financial & Control Support
- Track documentation readiness across all export orders
- Proactively flag risks, exceptions, or compliance holds
- Support proof of export, customs clearance, and financial processing
- Assist with validating freight forwarder invoices and disbursements
People & Collaboration
- Build strong working relationships with internal teams and external partners
- Contribute to a culture of accuracy, accountability, and service excellence
- Take ownership of personal development in export processes and trade compliance