End User Support Technician

• Installation of Hardware and Software as per Group standard and Installation of third party software
• Troubleshoot hardware and software incidents
• Mobile device set up and support
• Creation of User ID’s / Network and Email accounts
• Basic Troubleshooting of Network
• Sharepoint/OneDrive Support
• Basic End User Training
• Daily call and user management to ensure the end user receives great customer service

Is this job for you?

This job is ideal for a candidate with an A+ or other relevant IT qualification with a ITILV4 Foundation Qualification. Min of 5 years experience in supporting Windows based operating systems at least 3 years experience with Windows 10 & 11. Your exposure in supporting a large team, training end users and other parts of africa will set you apart.

Legal Statement

“We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices”.

Job Reference: ZAF00624