EDI Specialist Jobs in Johannesburg, South Africa at Haleon
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
The incumbent is accountable to provide one point of contact for Customers, Sales Teams and other involved parties regarding the processes involved in the capture and management of incoming sales orders and for specific customer, outgoing invoices.
They will manage various tasks relating to the processing and delivery of orders to its Customers by communicating with Customers, Finance Teams, Sales Teams, Supply Chain Teams, and third-party Logistics Service Provider(s).
This role focuses primarily on the items mentioned above, however, includes various other items as required.
Manage relevant Supply Chain and business-required compliance, audit, and related activities.
Various Supply Chain Reports and Reporting.
Provide excellent Customer Service to internal and external customers, to deliver on business objectives.
Key responsibilities
The daily capture, review, management and release of all EDI and manual orders and/or invoices on the Haleon CERPS system, checking and validating information as received from the customer. Ensuring that pricing is correctly maintained on all orders, prior to their release.
Ongoing daily check to ensure that there are no failed IDOCS on orders and invoices. Should any failed orders be found, take the necessary corrective actions needed to have CERPS successfully process the orders.
The manual capture of orders for customers or order types that require this process.
Adherence to all relevant legislative and internal controls on this process and the correction retention of documentation related to orders.
Managing Supply Chain Compliance Requirements, including the performance of any required testing, reporting as required.
Communication to relevant parties on order information as required. This may be proactive or reactive in nature, depending on the circumstances. The fulfillment of all processes, rules and requirements on customer communication as determined by the Supply Chain function.
Business reporting (daily, weekly, or monthly).
Support for other Customer Service Team roles as required (i.e. i.e. acting as relief when other team members are off work).
Any other task as defined by the Line Manager.
Qualifications and skills
Required
Matric / Senior Certificate – required. NQF level 4.
SAP R/3 in the Order to Cash function – in particular, experience in handling customer orders in SAP.
Proactive self-starter who works well in a team environment, with minimal supervision.
Ability to manage multiple business priorities simultaneously.
Excellent communication skills.
Analytical and problem-solving skills.
PC Literacy, Microsoft Office Skills, specifically Excel, at an intermediate level at least.
Experience in Supply Chain operations in an FMCG environment.
Preferred
Tertiary or Customer Service/Logistics/Supply Chain Qualification (NQF level 6 minimum) would be an advantage.
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Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We’re striving to create a climate where we celebrate our…
Title: EDI Specialist
Company: Haleon
Location: Johannesburg, South Africa
Category:
