Overview
eCommerce Coordinator Jobs in Cape Town, Western Cape, South Africa at Ackermans
Title: eCommerce Coordinator
Company: Ackermans
Location: Cape Town, Western Cape, South Africa
Step into the fast-paced world of digital retail with Ackermans, where value, innovation, and customer obsession comes together to create exceptional online shopping experiences. As part of our eCommerce team, you’ll play a key role in shaping how millions of customers discover, engage, and purchase the products they love – anytime, anywhere.
This is more than just a job; it’s an opportunity to be at the forefront of a rapidly evolving retail landscape. You’ll collaborate with passionate, forward-thinking teams, leverage data-driven insights, and contribute to seamless, customer-first digital journeys that reflect the heart of the Ackermans brand.
If you’re energized by growth, inspired by innovation, and excited to make a real impact in one of South Africa’s most loved retail brands, then this is your chance to help redefine value retail!
Key Responsibilities
- Merchandising and publishing online product
- Managing product samples
- SEO enrichment – crafting product names and descriptions
- Review and refine product content to keep our online store trend-aligned and optimized for performance
- Stay ahead of customer search behavior to enhance discoverability and conversion
- Admin reporting & quality checks of all online product information
- Communicate with internal stakeholders, acting as the link between merchandise, marketing and digital teams
JOB RELATED KNOWLEDGE & SKILLS REQUIREDKNOWLEDGE required:
- An understanding of the Clothing Retail Cycle & Buying process
- Understanding of Online Commerce best practices
- An understanding of relevant buying systems and related processes
SKILLS required:
- Proficiency in the latest Microsoft applications (Outlook & Excel) – with a focus on intermediate to advanced Excel capabilities.
- Sound planning, organising & time management skills.
- Ability to work with multiple in-house systems.
- The ability to:
o assess problems and make decisions.
- communicate effectively both within, as well as outside the company.
- build and maintain relationships.
- be resilient and maintain high levels of drive and initiative under pressure.
- positively influence others.
- be resourceful and prioritise.
- work independently, as well as be a team player.
- be proactive.
- be flexible and adapt to change.
- be assertive.
EXPERIENCE REQUIREDEssential:
- Previous experience (preferably 2 years +) as a coordinator in an online commerce environment.
- Previous experience (preferably 2 years) in an Administrative or Buyer’s Assistant role within a retail/buying environment.
Preferred:
- Experience with content management systems and/or e-commerce platforms, with the ability to upload, format, and manage product images and web content
QUALIFICATIONS REQUIREDEssential:
- A Grade 12 Certificate/Matric
Preferred:
- A relevant tertiary qualification in Retail, Administration, Fashion Design /Clothing Production/ Product Development /Merchandising, or a related field