Overview
DMC Retail Travel Specialist Jobs in Sandton, South Africa at Bushwise
Job Description
NOW HIRING: DMC RETAIL TRAVEL SPECIALIST
Sandton, Johannesburg, Hybrid
Permanent | Travel & Tourism
A dynamic opportunity is available for a DMC Retail Travel Specialist to join a fast-paced reservations team, designing and managing bespoke safari itineraries for international clients.
This role is ideal for a detail-oriented, service-driven professional with strong sales ability and a passion for creating exceptional travel experiences.
Key Responsibilities:
• Design and craft tailor-made itineraries
• Manage the full reservations process from quotation to final documentation
• Ensure bookings meet guest expectations and budget requirements
• Communicate clearly with agents, suppliers, and internal teams
• Handle bookings efficiently from enquiry through to invoicing
• Proactively sell travel products and enhance guest experiences
• Work rotational shifts (early/late) and emergency duty as required
• Maintain a calm, professional approach when assisting clients
• Ensure accuracy, attention to detail, and timely delivery of all services
Personal Attributes:
• Passion for travel
• High attention to detail and strong time management
• Proactive, adaptable, and solution-driven mindset
• Strong interpersonal and teamwork skills
• Ability to work under pressure with a sense of urgency
• Willingness to learn, share knowledge, and continuously improve
Requirements
Requirements:
• 3–5 years’ experience in tour consulting or travel reservations
• Strong knowledge of Southern and/or East African destinations
• Experience with reservation systems (Tourplan)
• Proficiency in MS Office and tools such as WETU
• Strong communication, organisation, and problem-solving skills
• Ability to manage multiple bookings and deadlines
Benefits
50% medical aid and provident fund
Commission
Requirements
Requirements:
• 3–5 years’ experience in luxury safari reservations or tour consulting
• Diploma or degree in Tourism or related field
• Fluent in Spanish (written and verbal)
• Strong knowledge of East African destinations and safari logistics
• Experience working with international travel agents and luxury clientele
• Proficiency in reservation systems (e.g. Tourplan) and tools such as WETU
• Strong attention to detail, organisation, and multitasking ability
• Excellent communication and relationship-building skills
Title: DMC Retail Travel Specialist
Company: Bushwise
Location: Sandton, South Africa
Category: