Overview
Direct Sales Officer – Outsourced Jobs in Cairo, Egypt at Banque Misr
Title: Direct Sales Officer – Outsourced
Company: Banque Misr
Location: Cairo, Egypt
Key Responsibilities:
- Drive the sales of Personal Loan products by identifying and approaching prospective customers, maintaining relationships with existing clients, and achieving assigned sales targets through effective cross-selling and customer engagement activities.
- Address customer inquiries and complaints promptly, ensuring issues are resolved efficiently to enhance customer satisfaction and overall experience.
- Maintain accurate sales records and provide regular updates to management regarding sales performance, pipeline status, and target achievement.
- Educate customers on product features, benefits, terms, and conditions to ensure transparency and informed decision-making.
- Monitor market trends and competitor offerings, providing feedback and recommendations to support product and service enhancements.
- Adhere to all departmental policies, operational procedures, and internal controls while carrying out daily responsibilities.
- Support the smooth execution of daily sales activities and contribute to the achievement of departmental objectives.
- Ensure full compliance with applicable regulatory requirements, banking regulations, anti-money laundering standards, and internal governance policies.
Qualifications & Experience:
- Bachelor’s degree or Equivalent
- 0-2 years of professional experience, preferably in sales, banking, financial services, or customer-facing roles.
Skills & Competencies:
- Proficiency in both Arabic and English, written and spoken.
- Strong interpersonal and communication skills.
- Basic sales, negotiation, and persuasion skills.
- Ability to work under pressure and meet performance targets.