Overview

Direct Sales Manager Jobs in Cape Town, South Africa at Make it Good

Location: Cape Town, South Africa
Work model: Hybrid (1 day from home, plus general flexibility)
Salary: R55 000 – R75 000 CTC + comm

Why you’d want to work here

  • 22 days leave + 1 week after peak season
  • Performance-based bonus and competitive salary
  • Opportunity to go on tour
  • Exposure to globally recognised luxury brands
  • Fast-paced, high-performing, collaborative culture
  • Resourceful, solutions-driven team with a strong “find a way” attitude
  • Diverse and inclusive environment
  • Regular team socials (town halls, team lunches, cookouts)
  • Work with extraordinary clients and once-in-a-lifetime experiences

About our client Our client is a luxury adventure travel company pioneering expeditions to some of the world’s most remote and extraordinary destinations from Cape Town. They deliver world-class hospitality and transformative experiences to a global clientele of discerning explorers. This is a high-touch role where you’ll be a trusted advisor, guiding prospective guests through extraordinary itineraries and helping them select the trip that best meets their needs.

What the job involves

  • Conducting consultation calls with prospective guests across multiple time zones
  • Developing personalised proposals tailored to guest preferences and physical ability
  • Advising guests on the most suitable itineraries for their needs
  • Managing sales across multiple product offerings and supporting upselling opportunities
  • Maintaining strong relationships with guests before, during, and after travel
  • Collaborating with the administration team to ensure seamless booking and trip preparation
  • Serving as the primary point of contact for guests throughout their entire experience
  • Managing direct and trade enquiries across multiple brands and itineraries

What you need to be considered

  • Strong consultative sales ability with an advisory approach
  • Excellent verbal and written communication skills
  • Experience with luxury clients and high-end travel
  • Emotional intelligence and relationship-building skills
  • Ability to manage multiple itineraries and cross-selling opportunities
  • Comfort working across multiple time zones
  • Based in, or willing to relocate to, Cape Town

Bonus points if you

  • Have experience in luxury hospitality or expedition travel
  • Have worked in a high-touch, advisory sales environment
  • Have a genuine passion for adventure, travel, or luxury experiences
  • Have experience managing both direct and trade markets

Title: Direct Sales Manager

Company: Make it Good

Location: Cape Town, South Africa

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