Designated Agent

Overview

Designated Agent Jobs in Durban, KwaZulu-Natal, South Africa at National Bargaining Council For The Private Sector Security

Title: Designated Agent

Company: National Bargaining Council For The Private Sector Security

Location: Durban, KwaZulu-Natal, South Africa

Job Purpose:

The position of a Designated Agent is required for the National Bargaining Council for the Private Security Sector (“NBCPSS”) in terms of its establishment Section 29(15)(a) of the Labour Relations Act as amended. The Designated Agent role is responsible to promote, monitor, and enforce compliance with any Collective Agreement conduced in the Bargaining Council.

Requirements:

• Minimum of an appropriate Grade 12 certificate and/or equivalent.
• Post Matric Qualification in Labour Relations Management, Industrial Relations, Labour Law, Human Resource Management and/or relevant.
• 2 – 3 years’ experience in a Labour Relations environment.
• 1 – 2 years’ experience in Collective Bargaining or Labour Law Enforcement an advantage.
• In possession of a current valid driver's license, own reliable vehicle and willing to travel.

Duties and Responsibilities:

• Promote, monitor, and enforce compliance with all Collective Agreements of the investigating and searching, determining jurisdiction for companies that are operating in the registered scope of the Council, registering, or opening cases where companies refuse to register.
• Interpretation of all clauses of the Collective Agreements to enforce all Council Agreements and issue Compliance Orders to companies that are non-compliant.
• Calculate and determine the amounts owing to Council due to non-compliance, and issue compliance orders.
• Negotiating, drafting and signing of settlement agreements with employer representatives and submit such agreements to the Senior Agent/ Regional Manager for approval.
• Lead enforcement cases already referred to arbitration and successfully prosecute non-compliant employers.
• Conduct routine proactive and reactive inspections and issue findings report.
• Discuss and explain inspection reports with stakeholders to avoid future non-compliance.
• Receive complainant cases to investigate for enforcement, decide on appropriate form of investigation to be undertaken to ensure quality case investigations within the prescribed period.
• Execute (Serve to companies) legal documents such as compliance orders, notice of arbitration, and awards.
• Attend to enquiries and requests related to the role and purpose of the Council and other matters related to Collective Agreements and applicable legislation.
• Provide training and educating (information sharing sessions) employer representatives and employees in relation to the Council and its Collective Agreements.
• Promoting stakeholder relationships with both employer and employee representatives, conducting oneself in an objective and fair manner.
• Planning and organising of daily, weekly, and monthly compliance and enforcement activities.
• Prepare and submit weekly route plans and activity reports.Being a Custodian of the Council’s image and reputation and conduct oneself in a professional manner.
• Cost center management and control of items related to the function.

Knowledge/Skills Requirements:

• Knowledge of Labour Legislation and Bargaining Council’s Collective Agreements
• Conciliation, Mediation and Arbitration skills
• Conflict Resolution skills
• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders
• Must have good decision making and problem-solving skills
• Must have good analytical skills with attention to detail
• Highly proficient in Microsoft Office applications
• Good organisational and planning skills
• Good administration skills
• Good report writing skills
• Good presentation skills
• Good interpersonal skills

Remuneration: We offer a market and industry competitive total cost to Council package.

Applications:

To apply, please follow one of the following two options.

1. Follow the link https://nbcpss.org.za/job-application-form/ on our website; or

• Email a fully completed and signed NBCPSS Job Application Form (Attached to this advertisement and obtainable on the NBCPSS website under ‘Advertisements’) and a comprehensive CV to [email protected] only. On the subject line of the email kindly put ‘Application – Designated Agent – Durban’.

Closing Date: 24/06/2026 at 16:00

Should you not hear from us 60 days after the closing date, please consider your application unsuccessful.

At the NBCPSS we believe in creating and cultivating a positive working environment that gives you every opportunity to grow in your career path, while working towards achieving the Council’s Strategic Objectives. We are committed to embracing diversity.