Overview
Dental Receptionist/Administrator Jobs in Roodepoort at Dr Chalita le Roux
Dr Chalita le Roux Inc. is a modern, fast-growing private dental practice based in Roodepoort (West Rand), focused on high-quality general and cosmetic dentistry.
We are looking for a professional, organised, and confident Dental Receptionist to manage our front desk and deliver an exceptional patient experience.
This is a key role within the practice, directly impacting patient bookings, invoicing accuracy, and overall performance.
Role Overview
You will be the first point of contact for patients, responsible for managing appointments, handling communication, and ensuring a seamless front desk operation.
This role goes beyond administration — we are looking for someone who can engage confidently with patients, manage bookings efficiently, and contribute to the growth of the practice.
Key Responsibilities Front Desk & Patient Experience
- Welcome and assist patients professionally
- Manage incoming calls, WhatsApp, and email inquiries
- Ensure a seamless and positive patient experience
Bookings & Conversion
- Schedule, confirm, and follow up on appointments
- Convert patient inquiries into confirmed bookings
- Maintain an organised and optimised appointment diary
Billing & Administration
- Prepare and issue patient invoices on the day of treatment
- Process payments and ensure accounts are up to date
- Maintain accurate patient records and documentation
- Follow up on outstanding accounts
Practice Support
- Coordinate with clinicians, labs, and treatment plans
- Prepare patient files and ensure all documentation is complete
- Maintain smooth daily front desk operations
Minimum Requirements
- 2+ years experience in a dental or medical practice
- Strong administrative and organisational skills
- Excellent communication and interpersonal ability
- Computer literate (Excel, email, practice systems)
- Professional, reliable, and well-presented
Strongly Preferred
- Registered or previously registered Dental Assistant
- Experience with GoodX / Elixir / Exact
- Basic understanding of dental procedures and pricing
- Fluent in Afrikaans and English
Key Competencies
- Confident and professional communicator
- Detail-oriented and highly organised
- Patient-focused with strong interpersonal skills
- Ability to work in a fast-paced environment
- Proactive and solution-driven
Job Type: Permanent
Pay: R15 000,00 – R25 000,00 per month
Experience:
- dental or medical practice: 2 years (Preferred)
Language:
- both Afrikaans and English (Preferred)
Work Location: In person
Title: Dental Receptionist/Administrator
Company: Dr Chalita le Roux
Location: Roodepoort
