Overview
Dental Practice Manager Jobs in Sherman Oaks, CA at Sherman Oaks Endodontics
Practice Manager – Endodontics Specialty Dental Practice
We are an Endodontics specialty dental practice that has proudly served our community for over 45 years. We are seeking an experienced, confident, and highly organized Practice Manager to lead our front office team and help drive the continued success of our practice.
This is a leadership role. The ideal candidate is not only operationally sharp, but is comfortable managing and developing a team of around 5 staff, holding people accountable, navigating difficult conversations, and working collaboratively with associate Endodontists to ensure the practice runs smoothly and professionally.
Responsibilities
- Lead, supervise, and develop a front/back office team of around 5 staff, including performance management and day-to-day oversight
- Address staff issues directly and professionally, including difficult conversations and conflict resolution
- Oversee and manage staff scheduling, including daily timekeeping, lunch rotations, and time-off requests, ensuring adequate coverage and punctuality across the team
- Collaborate with and communicate expectations to associate dentists as needed
- Track and report on key practice performance metrics — including production, collections, and new patient volume — and present findings to ownership on a regular basis
- Schedule and confirm appointments with patients and referring doctors
- Verify PPO dental insurance coverage and oversee billing processes
- Discuss financial arrangements with patients for given treatment plans
- Oversee incoming payments, patient and insurance balances, and work with our 3rd party billing company to manage aging balances
- Support doctor outreach initiatives to build and maintain relationships with referring dental offices
- Engage in and help organize marketing and outreach campaigns
- Ensure the office environment — reception area, kitchen, communal areas, and patient rooms — is clean and well-maintained
- Monitor and manage office supply inventory (front office)
- Maintain patient confidentiality and ensure HIPAA compliance across the team
- Provide and model excellent customer service
- Carry out all other administrative and managerial responsibilities as assigned
Qualifications
- At least 3 years of dental front office experience, with a minimum of 1-2 years in a supervisory or managerial role
- Proven ability to manage, motivate, and hold staff accountable
- Comfortable with direct communication, constructive confrontation, and conflict resolution
- Experience working with or alongside associate dentists
- Strong organizational, time management, and multitasking skills
- Excellent written and verbal communication skills
- High attention to detail and a solutions-oriented mindset
- Proficiency in dental practice management software and general computer skills
- Positive, professional, and team-first attitude
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
- 401(k) matching
Application Question(s):
- Are you available full time, Monday – Friday from 8am-5pm ?
Experience:
- Dental Front-office: 3 years (Required)
- Team management: 1 year (Required)
Ability to Commute:
- Sherman Oaks, CA 91403 (Required)
Work Location: In person
Title: Dental Practice Manager
Company: Sherman Oaks Endodontics
Location: Sherman Oaks, CA
