Overview
Debt Collections Team Leader – Early Collections Jobs in Johannesburg, South Africa at Vodacom
Infinity Services Partner, a Vodacom‑owned Managed Services Company, is seeking a Call Centre Team Leader – Debt Collections to guide a team of Early Collections Agents within a 12‑month contract. You will drive daily performance, coach agents, ensure compliance with NCA, POPIA, and the Debt Collection Act, and deliver accurate KPIs and escalations.
Base locations Midrand and Centurion; collaborate with Management and QA for continuous improvements.
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Title: Debt Collections Team Leader – Early Collections
Company: Vodacom
Location: Johannesburg, South Africa
Category: