Overview
Customer Success & Sales Associate (100% Remote) Jobs in Ethiopia at TalentPop App
Title: Customer Success & Sales Associate (100% Remote)
Company: TalentPop App
Location: Ethiopia
Now Hiring: Customer Success & Sales Associate (100% Remote)
Are you passionate about building brand loyalty and driving E-commerce growth? TalentPop App is seeking a Customer Success & Sales Associate to act as a bridge between support and sales. You will be responsible for ensuring our shoppers have an incredible experience while uncovering new revenue streams through strategic engagement.
Mandatory Application Steps
- Choose “Brand Concierge” from the position dropdown menu.
- Enter the application code: BCS
Your Impact
- Engage with customers to provide world-class support and identify opportunities for subscription recovery and winbacks.
- Handle abandoned cart assistance to re-engage customers and finalize lost sales.
- Act as a brand advocate, ensuring every interaction aligns with the brand’s unique voice and values.
- Monitor customer feedback trends to help enhance the overall sales process.
What We Are Looking For
- At least 1 year of experience in E-commerce support with a strong focus on sales and retention.
- Familiarity with Shopify, Gorgias, or Zendesk is a major advantage.
- Strong persuasive skills and the ability to build trust quickly over chat and phone.
Technical Requirements
- Connection: Reliable internet with 15 Mbps Download and 15 Mbps Upload minimum (Tested speed).
- PC: Intel i5 processor or higher.
- Setup: Professional USB headset and a dedicated quiet workspace.
The Rewards
- Monthly health stipend/HMO and Paid Time Off.
- Opportunities for real career growth into leadership or account management.
- A supportive team culture with recognition bonuses for top achievers.
Build the future of E-commerce with us. Apply now!