Overview

Customer Service Representative – Nights Western Cape Jobs in Cape Town, South Africa at TTEC

Your potential has a place here with TTEC’s award-winning employment experience . As a Customer Service Representative – Nights
, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experience

TTEC, an award-winning employment experience and company culture.

What You’ll do
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

    • What You Bring to the Role

  • Customer services experience

  • High school diploma or equivalent

  • Recognize, apply and explain your product or service knowledge

  • Computer experience

    • What You Can Expect

  • Transport provided in line with company and client requirements

  • Supportive of your career and professional development

  • An inclusive culture and community minded organization where giving back is encouraged

  • A global team of curious lifelong learners guided by our company values

  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
    Visit  for more information.

    • A Bit More About Your Role
    We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.

    Our TTEC community is here for you as one dynamic, global family.

    You’ll report to the Team Leader. You’ll contribute to the success of the customer experience and the overall success of the team.

    Title: Customer Service Representative – Nights Western Cape

    Company: TTEC

    Location: Cape Town, South Africa

    Category:

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