Overview
Customer Service Representative Jobs in Tunis, Tunisia at Hello Group Inc.
Title: Customer Service Representative
Company: Hello Group Inc.
Location: Tunis, Tunisia
🎧 Customer Service Representative
📍 Tunisia – Remotely
Hello Group is looking for Customer Service Representatives to join our growing team.
🎯 About the Role
As a Customer Service Representative, you will be responsible for providing support to users, handling inquiries, ensuring a positive user experience, and assisting in maintaining smooth platform operations.
💼 Responsibilities
• Respond to user inquiries and provide timely support.
• Handle customer issues and complaints professionally.
• Follow up with users and ensure satisfactory resolution of concerns.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to improve user experience.
• Support daily operational activities as required.
✅ Requirements
• Bachelor's degree is required.
• Strong Arabic communication skills (spoken and written).
• English level B1 or above is preferred.
• Good interpersonal and problem-solving skills.
• Ability to work in a fast-paced environment.
• Customer-oriented mindset with strong communication skills.
⭐ Preferred
• Previous experience in Customer Service or a related role.
• Experience in voice chat rooms, social entertainment, live streaming, or similar industries is a strong advantage.
📩 Apply now if you meet the requirements and are interested in joining our team.