Overview

Customer Service Representative Jobs in Cairo, Egypt at 51Talk

Title: Customer Service Representative

Company: 51Talk

Location: Cairo, Egypt

🚀 We’re Hiring: EA (Telesales Representatives)

Are you a sales-driven professional who loves connecting with customers and achieving targets?

Join our energetic team and help students continue their learning journey! 🌟

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🔥 What You’ll Do

  • 📞 Contact existing customers to introduce course renewal options and increase conversion rates.
  • 🔄 Follow up regularly to understand students’ learning needs and offer personalized renewal solutions.
  • 📊 Monitor students’ progress and analyze performance data to develop effective renewal strategies.
  • 💬 Address customer inquiries and resolve concerns to ensure a smooth and satisfying renewal experience.

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Requirements

  • 💼 1+ year of experience in sales or a related field.
  • 🗣️ Strong communication & interpersonal skills, with the ability to understand and address customer needs.
  • 🎯 Target-driven mindset with a positive, results-oriented approach.
  • 🚀 Highly motivated to meet and exceed sales targets, with a strong focus on performance and commission.

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📍 Work Schedule & Location

📌 Location:

Maadi, Cairo (On-site)

🕒 Schedule:

  • Sunday to Thursday: 12:00 PM – 9:00 PM (includes 1 hour & 15 min break)
  • Saturday: 12:00 PM – 4:00 PM
  • Friday: Day Off

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📩 Apply Now & Join Our Winning Team!

📧 Send your CV: [email protected]

  • 💬 WhatsApp: 01228006460
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