Overview
Customer Service & Logistics Supervisor Jobs in Western Cape, South Africa at Talent Shore
Title: Customer Service & Logistics Supervisor
Company: Talent Shore
Location: Western Cape, South Africa
Reporting to – Service Delivery Manager (day-to-day)
Director Team (when required)
Key responsibilities and duties:
Support the Service Delivery Manager on tasks where required
Regularly review our customers in the CRM and make contact where required
Onboard new customers with data entry on multiple platforms
Execute bulk communications via existing platforms
Respond to inbound enquiries via phone and email
Make outbound calls to customers to optimise their customer experience
Collaborate with other departments to streamline operations and improve customer satisfaction
Support general operations in the business