Overview
Customer Executive (Commercial Citrus exp) Jobs in Port Elizabeth, Eastern Cape, South Africa at ExecutivePlacements.com
Title: Customer Executive (Commercial Citrus exp)
Company: ExecutivePlacements.com
Location: Port Elizabeth, Eastern Cape, South Africa
Recruiter:
Top Vitae
Job Ref:
906708719
Date posted:
Thursday, April 23, 2026
Location:
Port Elizabeth, South Africa
SUMMARY:
POSITION INFO:
Key Responsibilities for the position:
- Maintain and manage customer master data, external portals and purchase order processes
- Coordinate customer requirements, including label requests and internal stakeholder alignment
- Review, approve, and manage all export documentation, releases and amendments
- Proactively manage late, pending, and at-risk documentation, including follow-ups with freight forwarders and third parties
- Track and monitor shipments, including ETAs, gate-out dates and container-level status updates
- Provide support on insurance claims and related shipment issues
- Prepare proforma invoices, payment tracking, reconciliations, and credit/debit notes
- Manage shipment closures, estimates and financial summaries
- Maintain and update control sheets, commercial trackers, and internal reporting tools
- Compile and distribute customer reports, including weekly statistics, quality reports, and ad hoc analyses
- Ensure accuracy and integrity of data through ongoing tracking, reconciliations, and discrepancy resolution
- Manage queries and communication with customers, forwarding agents, and internal teams
- Coordinate activities across commercial, logistics, finance, and quality functions to ensure seamless execution
- Ensure high levels of customer satisfaction through responsive service and proactive issue resolution
- Support customer and market development by prioritizing key clients and contributing to relationship and market growth initiatives
Additional skills required:
- Previous experience in the fresh produce export industry would be advantageous
- Intermediate excel skills is required.
- Fluent in business English, excellent written and communication skills required.
Please consider your application unsuccessful should you not receive feedback with 2 weeks of applying.