Overview
CRM Manager Jobs in Egypt at Palm Outsourcing
Title: CRM Manager
Company: Palm Outsourcing
Location: Egypt
🗓️ Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Flexible Hours
📍 Location: Remote/Online
💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)
At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.
Role Description
We're looking for a CRM Specialist who can take ownership of a CRM platform and actually do something with it — clean data, working automations, and pipelines that reflect reality. This is a hands-on role for someone who understands how a CRM connects to revenue and can set it up, manage it, and continuously improve it without a lot of hand-holding. You'll work closely with sales, marketing, and operations to make sure the system serves the people using it.
Key Responsibilities
- CRM Administration – Manage day-to-day operations of the CRM platform (HubSpot, Salesforce, Zoho, Pipedrive, or similar), including user setup, permissions, and data integrity
- Pipeline & Workflow Management – Build and maintain sales pipelines, deal stages, and automated workflows that reflect the actual business process
- Data Management – Maintain clean, deduplicated, and well-structured contact and company records; run regular audits and corrections
- Automation & Sequences – Create and manage email sequences, task automation, lead routing, and notification workflows within the CRM
- Reporting & Dashboards – Build and maintain CRM dashboards and reports that give sales and leadership a clear, accurate view of pipeline and activity
- Integration Management – Manage CRM integrations with tools such as marketing platforms, calendar tools, and communication apps (LinkedIn, Slack, Zoom, etc.)
- Training & Documentation – Support team onboarding to the CRM and maintain clear documentation of processes and configurations
Minimum Qualifications
- Experience – 2+ years as a CRM administrator or specialist with direct ownership of a platform
- Platform Proficiency – Deep hands-on experience with at least one major CRM: HubSpot, Salesforce, Zoho CRM, Pipedrive, or equivalent
- Automation – Demonstrated ability to build workflows, sequences, and automations that reduce manual work and improve consistency
- Data Skills – Strong understanding of data hygiene, deduplication, and structuring records for reporting accuracy
- Reporting – Comfortable building dashboards and custom reports to surface meaningful insights, not vanity metrics
- Cross-functional Collaboration – Able to translate business needs from sales and marketing into CRM configurations without requiring technical support
Bonus Qualifications
- RevOps Exposure – Experience working in a revenue operations context, aligning CRM to the full funnel from lead to close
- API & Integration Experience – Comfortable managing third-party integrations via Zapier, Make, or native CRM connectors
Benefits
- Top-of-the-market pay.
- Remote working.
- Potential for flexible hours.
- Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.
Ready to elevate?
Hit apply, complete your profile, and let the right opportunities come to you.