Overview
Creditors Controller (Prepayments) Jobs in Cape Town at Tourvest Travel Services
The employee will be responsible for ensuring all prepayments are verified with the Supplier so there are zero complaints from customers checking in. Ensure that all prepayments are done before check in or negotiate next day payment with the supplier. Collection of accurate information such as banking detail in formal format. Collection and monitoring of unprocessed documents.
- Ensure that all pre-payment requests for check in are checked on prepayment dashboard and paid before check in verified complete with the prepayments team and Supplier.
- Supplier is to guarantee that the customer will not be impacted.
- Proper notes are to be kept, comments to be inserted against voucher in Travel It of each prepayment.
- All invoices received directly from suppliers to be saved on S drive.
Profit Performance
- Ensure that invoices have not been paid previously by VCC or CVC.
- No delay in processing invoices.
- Cost conscious mindset for TTS and the supplier.
Client Satisfaction and Relationships:
- Ensure that terms are adhered to for Prepayments and payments done timeously.
- Ensure that all telephone calls are attended to and if not at desk for long periods, advise switchboard.
- Queries to be responded to within 24 hours.
- Ensure that all feedback from suppliers is recorded on Travel IT comments for all to review and query.
- Ensure that once payments are done the proof and remittance is sent to the supplier.
- Should all invoices not be paid, ensure that queries are sorted and all invoices are paid.
- Ensuring that if a commitment is made to a supplier regarding payment, deadline met
- No complaints of in-effective communication.
- Communication lines to be open and clear with Suppliers, fellow managers, management and subordinates at all times.
- Be polite and respectful.
People
- Feedback as to whether tasks are completed in time and also attitude towards assisting others.
- Any task given to you by your supervisor or above.
- Attendance of company meetings and functions/ team building.
- Build and maintain multi-level relationships within TTS.
- Contribution to positive outcome and success of entire department, not just of your own duties.
- To energize those around you.
- Should there be queries regarding vouchers etc., ensure that is escalated to the correct person i.e. Consultant + Team Leader Consultants + Supervisor + Team Leader + Ops Manager General Manager or Divisional Manager.
- Multiskilling oneself of that he/she can relief fellow staff with duties.
Personal Attributes
- Accuracy/Attention to detail.
- Committed and self-motivated.
- Numbers Orientated.
- Client Focus.
- Deadline driven.
- Fast Learner.
- Positive Attitude.
- Approachable.
- Team Player.
- Ability to work with managers and staff at all levels.
Minimum Requirements:
- Matric Qualification.
- Tertiary education (completed or studying towards a finance degree).
- 2 years experience in a similar role.
- Previous experience in travel industry.
- Previous experience in a similar role.
Work Location: In person
Title: Creditors Controller (Prepayments)
Company: Tourvest Travel Services
Location: Cape Town
