Overview
Consultant, Functional Support Jobs in Johannesburg at Standard Bank
Job Overview
Business Segment: Personal & Private Banking
Company: Standard Bank of South Africa
Location: ZA, undefined, Johannesburg, 5 Simmonds Street
Job Type: Full-time
Job Ref ID: 80439091A-0002
Date Posted: 4/30/2026
Job Description
To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience
Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Delivery Enablement
Technology
5-7 years
Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other
5-7 years
Proven experience in application of service management processes and frameworks
Additional Information
Behavioural Competencies:
Articulating Information
Challenging Ideas
Checking Things
Developing Strategies
Documenting Facts
Establishing Rapport
Technical Competencies:
Application Knowledge for Support
Application Support
Data Analysis and Inference
Documenting
Service Level Management
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
Title: Consultant, Functional Support
Company: Standard Bank
Location: Johannesburg
