Overview
Consultant: Fraud Operations Jobs in Cape Town, South Africa at Capitec
Apply Process
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- To see what life at Capitec is all about and complete a short assessment, please !
- Once you have completed the above finalize your application by clicking apply below
Purpose Statement
To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats.
Experience
- Minimum 2-3 years’ experience in any area related to financial crimes.
- Experience of and comprehensive understanding of the South African financial/banking environment
- Familiarity with relevant legislation pertaining to fraud and banking.
- Proficiency in investigation techniques and methodologies
- Understanding of customer care and service protocols
- Familiarity of common fraud typologies and emerging trends in fraud and financial crime
- Familiarity with banking/retail/financial service provider policies, products, and procedures
- Service-oriented mindset
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal Or Preferred)
- A relevant tertiary qualification
Knowledge
- Understanding of the South African financial/banking environment.
- Familiarity with relevant legislation pertaining to fraud and banking.
- Understanding and proficiency in investigation techniques and methodologies.
- Understanding of customer care and service protocols.
- Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
- Familiarity with banking/retail/financial service provider policies, products, and procedures.
- Service-oriented mindset
Skills
- Attention to Detail
- Communications Skills
- Consultation skills
- Interpersonal & Relationship management Skills
- Planning, organising and coordination skills
- Problem solving skills
- Decision making skills
- Analytical Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
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Title: Consultant: Fraud Operations
Company: Capitec
Location: Cape Town, South Africa
Category: