Overview
Commercial Operations Analyst Jobs in Cape Town, South Africa at Lesaka Technologies Inc.
Commercial Operations Analyst
Job Description
Commercial Operations Analyst
Reports to: Commercial Manager — Enterprise Division
Division: Enterprise Division — Commercialisation Function
Experience level: Mid-level (3–5 years)
Employment type: Full-time
About The Role
The Commercial Operations Analyst is the operational backbone of the Commercialisation function within the Enterprise Division. Reporting directly to the Commercial Manager, this role is responsible for the coordination, consolidation, and delivery of all commercial reporting and performance management activities across the division.
The role sits at the intersection of data management, reporting execution, and commercial coordination. The Commercial Operations Analyst collects and consolidates inputs from multiple team members and functions, translates that data into structured, accurate reporting outputs, and ensures timely delivery to the Project Management Office (PMO) and Management Committee (Manco) on behalf of the Commercial Manager and the Chief Commercial Officer.
This is a role for a highly organised, detail-oriented individual who thrives in a coordination function, is comfortable managing multiple concurrent work streams, and takes pride in producing polished, accurate outputs under deadline pressure. The successful candidate will bring solid operational and analytical foundations — and will grow their commercial exposure progressively through direct support of the Commercial Manager and engagement with senior divisional leadership.
Key Responsibilities Reporting and Data Consolidation
- Collect, validate, and consolidate commercial performance data from multiple team members and functions across the Enterprise Division into unified, accurate reporting outputs.
- Maintain a central data register for all reporting inputs, ensuring version control, data integrity, and traceability at all times.
- Identify gaps, inconsistencies, or delays in data received from contributing team members and proactively follow up to resolve them ahead of reporting deadlines.
- Ensure all data submissions are complete, correctly formatted, and ready for review by the Commercial Manager before onward submission.
PMO and Manco Reporting
- Prepare and maintain the Commercial Manager’s reporting submissions to the Project Management Office (PMO), ensuring all inputs meet required formats, timelines, and governance standards.
- Compile the monthly Management Committee (Manco) reporting pack on behalf of the Commercial Manager, incorporating pipeline data, deal status updates, onboarding progress, and divisional performance metrics.
- Support the Commercial Manager in preparing presentation materials and supporting documentation for executive-level meetings and strategic reviews.
- Track and follow up on actions and commitments arising from PMO and Manco submissions, ensuring accountability and timely resolution.
Commercial Dashboards and Performance Tracking
- Build and maintain commercial performance dashboards that provide clear, real-time visibility into key divisional metrics including deal pipeline, revenue contribution, onboarding milestones, and contract status.
- Produce regular performance summaries for the Commercial Manager, highlighting trends, risks, and items requiring attention or escalation.
- Track pipeline activity across the division, maintaining an accurate and current view of deals in progress, deals closed, and deals at risk.
- Continuously improve dashboard design and reporting templates to enhance readability and usefulness for senior audiences.
Pipeline and Deal Tracking
- Maintain an up-to-date pipeline register across all active commercial opportunities within the Enterprise Division.
- Coordinate with category heads, account managers, and the Commercial Manager to ensure pipeline data is accurate, complete, and current.
- Flag stalled deals, pipeline gaps, or at-risk opportunities to the Commercial Manager in a timely manner.
- Support the Commercial Manager in preparing pipeline reviews and forecasting inputs for divisional planning cycles.
Contract and Onboarding Administration
- Maintain an accurate and up-to-date contract register, tracking contract status, renewal dates, key commercial terms, and signatory requirements across the division’s client and supplier base.
- Support the client onboarding process by tracking milestones, coordinating documentation requirements, and following up with internal stakeholders to ensure timely completion.
- Assist with the preparation, filing, and version control of commercial agreements, addenda, and supporting documentation in line with internal governance requirements.
- Flag contractual risks, upcoming renewals, or onboarding delays to the Commercial Manager proactively.
Cross-Functional Coordination
- Serve as the central coordination point between the Commercial Manager and contributing team members for the collection, validation, and submission of all reporting inputs.
- Liaise with the PMO, finance, and operations teams to ensure alignment on reporting…
Title: Commercial Operations Analyst
Company: Lesaka Technologies Inc.
Location: Cape Town, South Africa
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