Overview

Commercial Contracts & Disputes Specialist Jobs in Johannesburg Metropolitan Area at Deloitte

Title: Commercial Contracts & Disputes Specialist

Company: Deloitte

Location: Johannesburg Metropolitan Area

*6 months contract position*

This role plays a critical part in managing contract compliance, resolving commercial disputes, and ensuring alignment between operational teams, billing assurance, and finance stakeholders.

If you thrive in fast-paced environments and excel in managing contractual and commercial risk, we’d love to hear from you.

Key Responsibilities

  • Contract Governance: Support the end‑to‑end management and oversight of FTTH commercial contracts, ensuring adherence to contractual obligations and internal governance frameworks.
  • Dispute Resolution: Lead and coordinate the resolution of commercial disputes with partners, vendors, or stakeholders, ensuring timely and fair outcomes.
  • Compliance Tracking: Monitor compliance of contractual terms, SLAs, and commercial commitments, escalating variances where necessary.
  • Commercial Risk Mitigation: Work closely with Billing Assurance and Finance Business Partners (FBP) to identify, assess, and mitigate commercial and revenue‑related risks.
  • Reporting & Documentation: Maintain accurate records of contract statuses, dispute logs, compliance issues, and resolution outcomes.
  • Cross-Functional Collaboration: Serve as the central point of contact between commercial, legal, finance, and operational teams to ensure cohesive decision‑making.

Skills & Experience

  • Experience in telecommunications, ideally within fibre broadband / FTTH environments.
  • Strong background in commercial contracts, vendor management, or contract administration.
  • Proven experience handling commercial disputes and facilitating resolutions.
  • Solid understanding of billing processes, revenue assurance, or commercial finance.
  • Exceptional analytical, communication, and negotiation skills.
  • Ability to work with cross‑functional teams and influence stakeholders effectively.

Qualifications

  • Degree in Business, Law, Commerce, Finance, or related field (preferred).
  • Professional experience in telecom commercial operations (advantageous).
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