Overview
Collections Specialist Jobs in New Cairo, Cairo, Egypt at Talaat Moustafa Group
Title: Collections Specialist
Company: Talaat Moustafa Group
Location: New Cairo, Cairo, Egypt
Responsibilities:
- Manage all collection and financial matters related to tenant subscriptions, renewals, and bills
- Receive payments from tenants for subscription renewals, service extensions, and bill payments
- Issue receipts, refunds, and credits to customers in a timely manner
- Register and update cash flow records accurately and promptly
- Respond to customer complaints and inquiries, and provide guidance and support as needed
- Coordinate with relevant departments to ensure seamless management of tenant accounts and collections
- Maintain detailed records of all financial transactions and customer interactions
- Identify late or non-paying tenants and initiate appropriate collection procedures
- Assist in developing and implementing effective collection strategies to maximize on-time payments
- Provide regular reports on collection activities, outstanding balances, and performance metrics
- Contribute to the continuous improvement of collection processes and policies
Requirements:
- Bachelor's degree in finance, Accounting, or a related field.
- Fresh Graduates are most welcome to apply.
- Strong numerical and analytical skills with attention to detail
- Excellent communication and interpersonal skills to interact with customers
- Knowledge of relevant laws, regulations, and best practices in collections
- Problem-solving skills and the ability to handle customer complaints effectively
- Commitment to providing high-quality customer service