Overview
Collections Manager Jobs in Durban, KwaZulu-Natal, South Africa at ExecutivePlacements.com
Title: Collections Manager
Company: ExecutivePlacements.com
Location: Durban, KwaZulu-Natal, South Africa
Recruiter:
HR Genie
Job Ref:
LRG 1
Date posted:
Thursday, April 23, 2026
Location:
Umhlanga Ridge, South Africa
Salary:
R30k – 35k per month
SUMMARY:
Credit Control Manager
POSITION INFO:
What are we looking for?
We are seeking a highly motivated individual with the following skills and experience:
- Excellent interpersonal and communication skills – particularly when handling calls from tenants and landlords.
- Ability to build and maintain strong relationships – liaising effectively with onshore Customer Care teams, Property Managers, landlords, and tenants.
- Analytical mindset with strong attention to detail.
- Negotiation skills – proficient in obtaining arrears payments, negotiating reductions in arrears balances, and arranging possible payment plans.
- Exceptional time management skills – able to prioritise a demanding workload in line with deadlines, including call handling, updating notes, and following through with actions.
- Good business acumen for problem solving – identifying options to reduce arrears.
- Strong IT skills – proficient in Microsoft Office packages.
- Competence in client reporting.
- Experience in scheduling and capacity planning.
- Ability to manage large teams effectively.
Desirable:
- Accounts Receivable and/or Credit Control experience.
- 3–5 years’ management experience.
- 3–5 years’ collections experience.
- Property-related experience.
- Flexibility to work varied shifts: 09:00–18:00 / 10:00–19:00 / 11:00–20:00.