Overview
Collection Specialist Jobs in Cairo, Cairo, Egypt at Interact Technology Solutions
Title: Collection Specialist
Company: Interact Technology Solutions
Location: Cairo, Cairo, Egypt
® Job Summary
The Collection Specialist is responsible for managing overdue accounts, ensuring timely collections, maintaining customer relationships, and supporting accurate forecasting and follow-up activities. The role requires strong communication, analytical skills, and consistent reporting to improve cash flow and reduce aging balances.
® Accountability & Responsibilities
- Contact customers regarding overdue invoices through calls, emails, and follow-up meetings.
- Maintain accurate collection records and customer communication logs.
- Prepare and update:
- Clear feedback reports
- Forecasting reports
- Follow-up sheets
- Monitor aging reports and prioritize collection actions.
- Resolve billing disputes and coordinate with internal departments.
- Negotiate payment plans when necessary.
- Ensure monthly collection targets are achieved.
- Escalate high-risk or non-responsive accounts.
- Support management with collection analysis and reporting.
- Maintain compliance with company policies and financial procedures.
® Requirements
- Bachelor’s degree in finance, Accounting, Business Administration, or related field.
- 1–3 years of experience in collections or accounts receivable.
- Strong Excel and reporting skills.
- Good communication and negotiation abilities.
- Attention to detail and analytical thinking.
Ability to manage multiple accounts and deadlines