Overview
Claims Procurement Specialist Jobs in Centurion at Momentum Insure
Introduction
Momentum Group Limited (Momentum Group) is a significant player in South Africa’s life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients’ financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.
Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit’s inherent energy and commercial drive through our collaborative federated approach.
Visit us at www.momentumgroupltd.co.za
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Effectively execute, monitor and manage all claims procurement-related initiatives, processes, procedures, systems and partners. Monitor all claims costs, client experience, service provider management, contract management, driving preferential procurement towards Broad-Based Black Economic Empowerment businesses and supporting Enterprise & Supplier development partners in line with Momentum Insure’s transformation objectives.
Requirements
- Relevant Degree
- Certificate in Procurement supply chain management will be beneficial
- 3 – 5 Years Year’s short-term experience
- 5 years plus claims procurement experience
- 4 years plus Experience in the claims supply and service chain
- Experience with incident managers
- Relevant regulatory and compliance requirements
- Knowledge of the competitor landscape
Duties & Responsibilities
- Managing Motor Body Repairers, salvage, glass, and car hire and Assist service providers within the claims service chain
- Monitor and track work allocation on Codeplex in accordance to the algorithm
- Drafting and reviewing of Service Level Agreements in conjunction with Legal
- Conduct monthly service provider audits to confirm if the Service Level Agreements are adhered to
- Hold monthly one-on-one meetings to discuss any performance & development topics with service providers.
- Resolve service provider complaints, track work in progress, and report deviations that impact CSI and complaints ratio
- Engage service providers to identify opportunities that impact the average claims cost and loss ratio in the Motor category
- Work closely with Motor Assessors to manage track repairs, TAT, workmanship, initial and final costings
- Be assertive and interacting with partners daily
- Support the Claims Procurement strategic objectives
- Partner with Momentum Insure’s internal stakeholders (Actuarial, Underwriting, Legal, Claims, Sales and Servicing) including communication and training.
- Investigate and report on potentially fraudulent service providers.
- Identify innovative opportunities to improve efficiencies & client experience and manage claims costs
- Manage service provider relationships and performance [including performance management & termination]
- Present procurement initiatives to the Claims Procurement Steering Committee
- Implement procurement initiatives
- Manage Broad-Based Black Economic Empowerment initiatives and legislative requirements
- Manage Enterprise and Supplier Development initiatives and legislative requirements
- Draft monthly reports for the Head of Claims Procurement and the Procurement Steering Committee
- Facilitate onboarding of new MBRs in line with the Procurement Policy
- Maintain service provider profiles on Codeplex to ensure complianc
- Data analytics for purposes of strategic decision making on the Motor commodity
Competencies
- Communication skills
- Problem-solving skills
- Planning and organising skills
- Interpersonal skills
- Business acumen
- Client-centric mindset
- Detail orientated: Specifically building standards and rates
- Accountability
- Negotiating skills/solution driver
- Conflict Management
- Knowledge of the procurement claims value chain
Title: Claims Procurement Specialist
Company: Momentum Insure
Location: Centurion
