Overview
Claims Administrator (Marine/Commercial) Jobs in Cape Town, Western Cape, South Africa at ExecutivePlacements.com
Title: Claims Administrator (Marine/Commercial)
Company: ExecutivePlacements.com
Location: Cape Town, Western Cape, South Africa
Recruiter:
Energy At Work
Job Ref:
JHB000375/MO
Date posted:
Tuesday, April 28, 2026
Location:
Cape Town, South Africa
Salary:
540000 Annually
SUMMARY:
We are seeking an experienced and detail-driven Claims Administrator in Cape Town to deliver efficient and effective claims service across motor, non-motor, and marine portfolios.
POSITION INFO:
This role requires a candidate with proven marine claims experience who can confidently manage claims from registration through to finalization while maintaining high service standards.
Key Responsibilities
- Register and maintain all motor, non-motor, and marine claims on existing policies
- Manage claims end-to-end in accordance with internal mandates and procedures
- Provide consistent and accurate updates to Brokers and Client Liaison teams via phone and email
- Respond to client queries and provide professional claims support
- Handle recoveries and Third Party claim processes
- Ensure all marine claims are processed in line with policy terms, marine insurance principles, and industry standards
Qualifications & Experience
- Full qualification at NQF Level 4
- Class of Business Training (including marine, where applicable)
- FAIS Regulatory Exam (RE5)
- Minimum of 2–3 years’ claims administration experience, including marine claims (essential)
Key Skills
- Strong attention to detail with a methodical and thorough approach
- Excellent verbal and written communication skills
- Proven conflict resolution and problem-solving ability
- Proficient in MS Office and experienced in paperless/workflow environments
- Solid understanding of marine insurance principles and claims processes
Behavioral Attributes
- Strong customer service focus with professionalism and integrity
- Ability to perform under pressure while maintaining accuracy and composure
- Collaborative team player with a proactive attitude