Overview
Claims Administrator Jobs in Durban, KwaZulu-Natal, South Africa at ExecutivePlacements.com
Title: Claims Administrator
Company: ExecutivePlacements.com
Location: Durban, KwaZulu-Natal, South Africa
Recruiter:
Fouche & Co Recruitment
Job Ref:
DBN000626/CF
Date posted:
Tuesday, April 14, 2026
Location:
Hillcrest, South Africa
Salary:
20000 Monthly
SUMMARY:
A well-established client within the short-term insurance industry is seeking a Claims Administrator to join their team based in Kloof.
POSITION INFO:
This role focuses on the efficient processing and administration of insurance claims, ensuring accuracy, compliance, and a high level of client service throughout the claims lifecycle.
Key Responsibilities
- Process and administer short-term insurance claims from inception through to finalisation
- Liaise with clients, insurers, assessors, and service providers to facilitate claim progress
- Ensure all required documentation is obtained, verified, and accurately recorded
- Follow up on outstanding information and maintain regular communication with stakeholders
- Capture and update claims data on internal systems
- Monitor claims timelines and ensure adherence to SLAs
- Assist with claims queries and provide feedback to clients in a professional manner
- Maintain accurate filing and record-keeping in line with compliance requirements
- Support brokers and internal teams with claims-related administration
Minimum Requirements
- Matric (Grade 12)
- NQF 4 – Short Term Insurance
- COB – Domestic & Commercial
- Minimum 1–2 years’ experience in short-term insurance claims administration
- Strong understanding of short-term insurance products and claims processes
Key Competencies
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- Strong communication skills (verbal and written)
- Ability to work under pressure and manage multiple claims simultaneously
- Customer-focused with a professional and empathetic approach
- Problem-solving ability and proactive mindset
Remuneration
- R20 000 – R25 000 – Dependent on experience
***Only shortlisted candidates will be contacted***