CHAMBER MANAGER

Roles and responsibilities:

• Develop an Operational Plan for the Chamber Unit in collaboration with the Senior Manager: Stakeholder Relations & Chambers.

• Provide team with clear performance standards, job profiles and development plans.
• Monitor progress to ensure successful implementation of plans and achievement of targets.
• Ensure that the different systems and work processes in the allocated work areas are integrated and working properly.
• Set up meeting where relevant to discuss future improvements.
• Produce progress and information reports according to requirements
• Manage the communication flow between the team members, internal clients as well as external service providers.
• Assign work on a daily, weekly and monthly basis according to competency and skills levels.
• Monitor reports and feedback received from team members to ensure assigned targets are being achieved and if not take immediate action.
• Ensure that complaints received from business are resolved within required timelines.
• Support the Senior Manager in the mobilization of industry stakeholders for SSP workshops, ensuring balanced representation from all relevant chamber industries.
• Assist in the submission of sub-sector reports and data to inform the SSP.
• Track and report on labour market trends, identifying industry-specific skills needs.
• Support industry engagement to identify training needs and develop tailored skills development strategies.
• Promote the application for discretionary grants and ensure stakeholders are informed of funding opportunities.
• Implement the Chamber Operations WSP and ATR strategy in line with the Senior Manager’s guidance.
• Assist with the analysis of WSP, ATR, and PIVOTAL data to identify trends and gaps in skills development.
• Facilitate partnerships with workplaces and assessment centers to expand learning program reach.
• Monitor learner throughput and assess the effectiveness of learning interventions.
• Support the accreditation process for training providers in line with new occupational qualifications.
• Assist in initiating partnerships with industry stakeholders for the development of occupational qualifications.
• Support the public verification process and incorporate industry feedback into qualifications development.
• Assist with the creation of assessment tools and learning materials with subject matter experts.
• Provide regular updates on the progress of qualifications under development.
• Manage the relationships and contracts with identified partners and service providers.
• Facilitate and maintain effective stakeholder and business relationships through appropriate relationship building, networking and reporting activities.
• Represent the organisation to stakeholders, associates and partners and maintain professional, effective and amicable relationships to ensure that CETA’s interests are upheld.
• Liaise on a regular basis with all third parties and ensure that business relationships are maintained.
• Address problems that are identified in the most appropriate manner.
• Investigate problems and find suitable solutions.
• Deal with customer queries and escalated issues from the unit.
• Give inputs to Finance regarding the development of the annual budget.
• Sound planning and forecasting of capital expenditure within the area of responsibility.
• Manage costs against the approved budget.
• Take full responsibility for the financial resources within the area of accountability.
• Establish and implement procedures for the prioritisation of revenue-critical functions.
• Constantly monitor the areas within the Special Projects that could create financial loss if not actioned or managed correctly.
• Manage and check that payments are made to suppliers within the set requirement.
• Coordinate the procurement function within the Section and ensure compliance with all CETA Supply Chain Management policies and procedures.
• Ensure all Chambers activities adhere to relevant legal, regulatory, and industry standards.
• Prepare and submit regular reports on compliance status, highlighting any potential risks or areas of non-compliance to Senior Manager: Stakeholder Relation & Chambers.
• Perform ongoing risk assessments to identify and evaluate internal and external risks that could impact operations.
• Work closely with the Senior Manager: Stakeholder Relation & Chambers to implement risk controls and ensure alignment with organizational risk management goals.
• Monitor the progress of risk mitigation activities and escalate issues that require higher-level intervention.
• Manage internal audits to assess the organization’s compliance with regulatory standards and internal policies.
• Stay informed about regulatory changes and ensure that internal policies and procedures are updated promptly.
• Communicate policy updates and regulatory changes to relevant teams and ensure timely implementation.
• Build and lead an effective and cohesive team through the effective management of unit resources.
• Drive the implementation of talent acquisition, succession planning, development, and retention strategies for the unit.
• Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of talent in the business unit.
• Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives.
• Ensure the working environment contributes to improving employee engagement, recognition and increased productivity.
• Ensure the management of poor performance and disciplinary matters in line with the CETA’s policies and procedures.

COMPETENCIES

1. Core Competencies

• Agility
• Result-Orientated
• Integrity
• Respect
• Professionalism
• Stakeholder Management

2. Leadership Competencies

• Accountability
• Strategic Management
• Financial Management
• People Management
• Risk Compliance Management
• Change Management

3. Technical Competencies

• Coordination
• Data collection
• Data Analysis
• Data management
• Risk Management
• Events Management

4. Enabling Competencies

• Conflict Resolution
• Listening Skills
• Negotiation Skills
• Integrity
• Negotiation Skills

Minimum Job Inherent Requirements:

• Bachelor’s degree (NQF7) in or equivalen
• 6 years’ experience in similar environment of which 3 years at supervisory level

Remuneration and Benefits:

As per CETA’s approved Remuneration Policy and Patterson job grading framework.

This appointment is a fixed-term contract aligned to the CETA license period (expiring 31 March 2030), subject to satisfactory performance in accordance with CETA policies.

PLEASE NOTE:

Shortlisted candidates will be subject to pre-employment verifications and security vetting.

Shortlisted candidates will be required to undergo professional competency assessments.

The appointed candidate will be required to disclose his/her financial interests.

Interested applicants should send an application letter with the vacancy/position title and reference number, together with a detailed Curriculum Vitae, copies of academic qualifications and names of three contactable referees via the CETA website www.ceta.org.za

Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.

Enquiries: Be submitted by e-mail to [email protected] not later than 2 days before closing date.

CETA will not consider any late applications.

The CETA reserves the right to cancel this advert, and / or not to appoint. CETA will only correspond with short-listed candidates. If you do not receive correspondence from CETA within 4 weeks of the closing date, please consider your application unsuccessful.

All international qualifications must be submitted with a valid SAQA accreditation, failure to do so will lead to automatic disqualification.

Closing date: 8 June 2026 at 23h59

“CETA is an equal opportunity employer. In the filling of vacant posts, the objectives of section 195 (1) (i) of the Constitution of South Africa, 1996 (Act No: 108 of 1996) the Employment Equity imperatives as defined by the Employment Equity Act, 1998 (Act No: 55 of 1998) and relevant Human Resources policies of CETA will be taken into consideration. Coloured, White, Indians and persons with disabilities are encouraged to apply and preference will be given to the EE Targets.”