Overview
Chairperson: Disciplinary and Incapacity Enquiries Jobs in Johannesburg Metropolitan Area at Massmart
Title: Chairperson: Disciplinary and Incapacity Enquiries
Company: Massmart
Location: Johannesburg Metropolitan Area
The Chairperson: Disciplinary and Incapacity Enquiries is expected to independently chair disciplinary and incapacity in a fair, impartial, and procedurally compliant manner, ensuring consistency of outcomes and adherence to applicable labour legislation and Massmart policies. The role is also required to safeguard organisational justice, mitigates legal & reputational risk, reduces financial exposure arising from prolonged suspension, and strengthens confidence in our Employee Relations processes.
Responsibilities:
Independent Chairing of Disciplinary and Incapacity Enquiries
- Chair disciplinary and incapacity enquiries independently, impartially and professionally.
- Conduct enquiries in line with Massmart policies, guidelines, and applicable labour legislation.
- Ensure no prior involvement in investigation or case preparation for matters being chaired.
- Explain enquiry procedures clearly to all parties.
- Manage proceedings efficiently to minimise delays and unnecessary postponements.
- Evaluate evidence, mitigation and aggravation objectively.
- Deliver clear, reasoned and defensible written findings and sanctions.
- Ensure accurate record keeping and documentation of proceedings and outcomes.
Governance, Risk and Procedural Integrity
- Ensure adherence to substantive and procedural fairness principles.
- Identify procedural gaps, inconsistencies, or systemic risks emerging from hearings.
- Analyse trends relating to misconduct, sanction consistency and escalation patterns.
- Provide governance insights and risk observations to the VP: Assistant General Counsel Employment Law and Employee Relations.
- Contribute to strengthening disciplinary frameworks and controls based on case learnings.
- Support mitigation of legal and reputational risk through high-quality decision-making.
Stakeholder Management and Collaboration
- Maintain structured coordination with ER Case Management, Legal, and Ethics teams to ensure effective scheduling and case flow.
- Collaborate with Employee Relations stakeholders on process improvements while maintaining independence in adjudication.
- Escalate systemic or material governance risks to the VP: Assistant General Counsel Employment Law and Employee Relations where required.
- Provide post-enquiry feedback to relevant stakeholders to improve procedural compliance and leadership capability.
- Provide alignment support between disciplinary processes and broader Associate Relations and ER frameworks as and when required.
Timeliness, Efficiency and Cost Management
- Drive improved case turnaround times to reduce average disciplinary case cycle duration.
- Contribute to reduction of suspension-related financial exposure.
- Prioritise high-risk matters (e.g., sexual harassment, ethics violations, etc.) to mitigate organisational risk.
- Balance procedural thoroughness with operational urgency.
- Identify structural inefficiencies in case preparation and escalate improvement recommendations.
Capability Building and Knowledge Sharing
- Conduct training for leaders on chairing and initiating disciplinary and incapacity enquiries.
- Share lessons learned from hearings to improve consistency and governance.
- Contribute to continuous improvement of disciplinary processes across Massmart.
Requirements:
Professional Qualifications:
- LLB or Honours degree / Post graduate Diploma in Law or Labour Relations related qualification.
Experience:
- 8+ years’ experience in employee relations/labour relations of which 3 years must have been chairing complex and high-risk disciplinary matters within highly unionised, large or multi-site or retail operational environments.
- Experience in CCMA/Labour Court environments required.
Skills:
- Advanced knowledge of labour legislation (LRA, BCEA, EE Act)
- Procedural and substantive fairness expertise
- Evidence evaluation and sanction consistency principles
- Drafting of legally defensible findings
- Governance risk awareness
- Trend analysis and reporting capability
- Training facilitation
At Massmart, we are committed to fostering a workplace culture where everyone feels valued, respected, and a true sense of belonging. We believe that every employee deserves a safe environment—free from discrimination, harassment, and inappropriate behaviour—where they can thrive and perform at their best. Our policies promote equal opportunity and a culture of accountability.
Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.
Please note that only the following information is required in your CV:
Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy.
Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.