Overview
Certification Manager Jobs in Johannesburg Metropolitan Area at DQS
Title: Certification Manager
Company: DQS
Location: Johannesburg Metropolitan Area
Company Description
DQS is a global leader in assessing and certifying management systems to help organizations build trust, drive innovation, and achieve sustainable growth. Founded in 1985, DQS has a worldwide presence, operating in over 60 countries with a team of 2,500 highly qualified auditors. Offering more than 200 internationally recognized standards, DQS supports businesses in managing risks, ensuring compliance, and unlocking opportunities in an evolving regulatory landscape. With expertise in cybersecurity, ESG compliance, AI governance, and sustainability, DQS delivers advanced auditing methodologies and real-time insights that empower industries to lead with resilience and responsibility. For more information, visit www.dqsglobal.com.
About the Role
An exciting opportunity exists for an experienced and driven Certification Manager to join a leading international certification body. The successful candidate will be responsible for managing certification operations, accreditation compliance, auditor competence, operational performance, and certification decision processes across multiple industry sectors.
This role requires a strong operational leader with extensive knowledge of ISO standards, accreditation requirements, and certification body operations within an accredited environment.
The Certification Manager will play a key role in ensuring operational excellence, maintaining accreditation compliance, supporting continual improvement initiatives, and achieving financial and operational targets.
Key Responsibilities
- Certification & Accreditation Management
- Manage certification activities in accordance with:
- ISO/IEC 17021-1
- IAF Mandatory Documents
- SANAS accreditation requirements
- Internal certification procedures
- Review and approve certification recommendations and technical justifications.
- Manage accreditation audits, witness audits, internal audits, and corporate audits.
- Ensure ongoing compliance with international standards and accreditation requirements.
- Maintain the integrity, impartiality, and consistency of certification processes.
Operational Management
- Oversee certification operations including:
- Technical reviews
- Certificate issuance
- Audit scheduling coordination
- Customer agreement reviews
- Operational reporting
- Monitor operational KPIs and certification performance indicators.
- Ensure accurate maintenance of certification records and controlled documentation.
- Coordinate and support Customer Service Planning and Audit Administration teams.
Auditor Management & Competence
- Monitor auditor competence, utilization, and scope approvals.
- Coordinate auditor evaluations, witness assessments, and annual auditor training.
- Support competency development and ongoing professional development initiatives.
Quality & Risk Management
- Maintain and improve the organization’s management system.
- Manage nonconformities, corrective actions, complaints, and appeals.
- Participate in Impartiality Committee activities and management reviews.
- Ensure effective risk identification and mitigation relating to certification activities.
Financial & Revenue Accountability
- Manage operational budgets relating to certification activities.
- Monitor annuity income and recurring certification revenue streams.
- Conduct monthly revenue reviews and operational financial reporting.
- Ensure timely and accurate invoicing of certification services.
- Drive achievement of monthly revenue targets and operational financial KPIs.
- Collaborate with Finance, Sales, Customer Service Planning, and Audit Administration teams to support revenue growth and operational profitability.
Minimum Requirements
- Qualifications
- Matric / Grade 12
- Relevant tertiary qualification
- Training in international standards and certification processes
Experience
- Minimum 5 years’ experience within:
- Certification bodies
- Accreditation environments
- Auditing and quality management systems
Experience in:
- Certification decision-making
- Technical review processes
- Auditor management
- Operational management
- Minimum 5 years experience as Manager
Technical Knowledge
Strong knowledge of:
- ISO/IEC 17021-1
- IAF Mandatory Documents
- SANAS accreditation requirements
- ISO standards including:
- ISO 9001
- ISO 14001
- ISO 45001
- HACCP
- ISO 13485
Knowledge of:
- Certification lifecycle management
- Audit methodologies
- Risk management
- Corrective action processes
- Competence management
Skills & Competencies
- Strong leadership and people management skills
- Excellent planning and organizational ability
- Strong analytical and problem-solving capability
- High attention to detail
- Excellent communication and stakeholder management skills
- Strong reporting and presentation skills
- Financial and operational awareness
- Professional integrity and impartiality
What We Offer
- Opportunity to work within an internationally accredited certification environment
- Exposure to multiple industry sectors
- Professional growth and development opportunities
- Collaborative and dynamic working environment
- Competitive remuneration package aligned to experience and industry expertise
Remuneration
Market-related salary package based on qualifications, industry experience, and technical competency.
Application Process
Interested candidates are invited to submit:
- Comprehensive CV
- Relevant qualifications
- Certifications and training records
- Salary expectation
Only shortlisted candidates will be contacted.
- Should you not receive feedback from us by 31 May 2026, please consider your application unsuccessful.