Overview
Call Centre & Ops Specialist Jobs in Sandton, South Africa at Sun International
Position: Call Centre Performance & Ops Specialist
Sun International is looking for a Call Centre Operations Specialist to drive operational excellence across the Contact Centre. The role involves providing analytical insights, operational guidance, and improvement recommendations to support the customer operations team.
Candidates should have a Diploma in Business or related fields along with 5-6 years of contact centre experience, strong CRM skills, and the ability to analyse performance data. This position is critical for optimising processes and enhancing customer experience.
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Title: Call Centre & Ops Specialist
Company: Sun International
Location: Sandton, South Africa
Category: