Overview
Call Centre Manager (Remote) Jobs in Home Based at B lion business consulting Services
Company Description
B Lion Business Consulting Services is a forward-thinking consulting and business solutions provider, dedicated to driving sustainable growth and operational excellence for modern organizations. Offering strategic consulting, branding support, business development, and professional services, our tailored solutions address the dynamic challenges businesses face today. We are committed to innovation, professionalism, and delivering measurable results that strengthen our clients’ competitiveness. At B Lion, our core values of vision, resilience, and excellence guide every solution we create.
Role Description
B Lion Business Consulting Services is seeking a dedicated Call Center Agent for a full-time, remote position. The Call Center Manager will oversee daily call center operations, ensuring customer satisfaction and service efficiency. Duties include managing and motivating the team, analyzing performance metrics, optimizing workflows, and implementing strategies to enhance customer engagement and improve service quality. The Manager will act as a point of contact between the team and senior management, facilitating communication across various levels of the organization.
Requirements
- Must have a sales OR marketing qualification
- Must be able to manage a remote call center staff of 10+ people
- Uncapped Wi-Fi
- Reliable personal laptop or computer
Important: Salary is commission-based
Application Question(s):
- Do you have a reliable laptop / computer?
- Do you have a sales qualification?
- Do you have a marketing qualification?
- Are you comfortable with earning a performance-based salary?
Work Location: Remote
Title: Call Centre Manager (Remote)
Company: B lion business consulting Services
Location: Home Based
