Overview
Call Center Representative Jobs in 10th of Ramadan, Sharkia, Egypt at Terra Solutions
Title: Call Center Representative
Company: Terra Solutions
Location: 10th of Ramadan, Sharkia, Egypt
Company Description
Terra Solutions specializes in providing call center and customer support services, enabling businesses to effectively connect with their customers and achieve growth. With expertise in customer engagement, the company is committed to delivering exceptional service experiences. Terra Solutions prides itself on fostering professional development and creating value-based partnerships to drive success for its clients and team members.
Role Description
This is a full-time on-site role for a Call Center Representative, located in 10th of Ramadan. The Call Center Representative will handle customer inquiries, address concerns, and provide solutions to ensure excellent customer satisfaction. The role involves managing inbound and outbound communications, resolving customer issues, and maintaining accurate records of interactions. Representatives will also be responsible for delivering clear and professional communication to provide support and foster positive relationships with customers.
Qualifications
- Proficiency in Customer Service, Customer Support, and maintaining Customer Satisfaction
- Strong Interpersonal Skills and the ability to actively listen and communicate effectively
- Basic Computer Literacy, including the ability to use customer management system
- GOOD ENGLISH
- GRAD ONLY
- WORK ON SITE AT 10Th of Ramdan