Overview
Butler Manager Jobs in Casablanca-Settat, Morocco at Silversea
Title: Butler Manager
Company: Silversea
Location: Casablanca-Settat, Morocco
Qualifications:
- SHIPBOARD Employment
- Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment
- Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage
- Previous shipboard experience is highly preferred
- Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).
- Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce
Duties and Responsibilities
- :Ensure delivery of exceptional butler services to guest
- sEnsure all guest orders, requests, enquiries are fulfilled timely & efficientl
- yConduct embarkation inspections of all VIP suite
- sEnsure in-suite arrival procedures are executed to brand standards
- .Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations
- .Mentor and prepare the Senior Butler for managerial responsibilitie
- sMeet or exceed brand‑defined performance targets and KPIs for the Butler Team
.