Overview
Business Development Manager Jobs in Giza, Al Jizah, Egypt at DonCX
Title: Business Development Manager
Company: DonCX
Location: Giza, Al Jizah, Egypt
Company Description DX Outsourcing Solutions (DonCX) is a business process outsourcing (BPO) company that provides reliable, scalable, and cost-effective support services to organizations across the United States. The company helps clients enhance customer experience and streamline operations through professional customer support, technical support, virtual assistance, sales support, and back-office solutions. DonCX focuses on operational excellence, efficient workflows, and tailored services that align with each client’s business goals. The team is committed to building long-term partnerships and empowering clients to grow with confidence in competitive markets. Working at DonCX offers exposure to diverse industries and fast-paced, client-focused environments.
Role Description This full-time remote Business Development Manager role is responsible for driving revenue growth and expanding DonCX’s client base within the BPO and outsourcing market. Day-to-day activities include identifying and qualifying new business opportunities, conducting outreach through calls, emails, and virtual meetings, and presenting tailored service offerings to prospective clients. The role involves managing the end-to-end sales cycle, including proposal development, pricing discussions, contract negotiation, and handoff to implementation teams. The Business Development Manager will collaborate closely with marketing and operations to refine value propositions, align service capabilities with client needs, and maintain a strong pipeline using CRM tools. Ongoing responsibilities include monitoring market trends, maintaining relationships with existing accounts, and providing regular performance and forecasting reports to leadership.
Qualifications
- Strong business development and sales skills, including lead generation, pipeline management, and consultative selling.
- Experience in client relationship management, needs assessment, and creating tailored solutions for business customers.
- Solid communication, negotiation, and presentation abilities, with confidence in virtual and in-person meetings.
- Understanding of BPO, outsourcing, or customer support operations, including service delivery models and KPIs.
- Comfort with remote work tools, CRM platforms, data analysis, and reporting to support decision-making.
- Proven ability to work independently, manage priorities, and meet or exceed sales targets in a fast-paced environment.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
- Previous experience in business development, account management, or sales within services or SaaS industries is highly beneficial.