Overview
Business Development Advisor: Indian Ocean Islands (Based in Mauritius) Jobs in Johannesburg at lixil africa
Purpose of the role
BDAs are the key point of contact between an organization and its Trade/Project Channel clients. This role is responsible for identifying business opportunities, building and maintaining strong customer relationships and strategic key account management.
Roles and Responsibilities
● Assess and target new relationships and maintain them.
● Adhere to and meet all KPI’s.
● Achieve weekly, monthly, quarterly and annual targets.
● Complete daily and monthly reports.
● Compare/monitor competitors’ activities & product trends in the retail market, report such activity.
● Develop & maintain customer relationships and develop, grow and retain assigned accounts within the designated territory.
● Open new doors for business by sourcing and securing new clients.
● Initiate and manage sales promotions, training and scheduling of customers visits arranged in conjunction with the Marketing Leader and Sales Leader and in line with the budget or forecast.
● Manage and respond to customer queries and ongoing support requirements.
● Initiate structured sales review meetings with key companies / branches / customers.
● Identify new sales opportunities and communicate to all relevant parties in terms of brands, projects or markets.
● Communicate sales performance with the aid of reports and draw up short-term /long term plans for merchants/branches sales targets.
● Manage structured call cycles and call plans with regard to customer visits, road trips, launches and provide feedback of all actions resulting from such visits.
● Manage marketing intelligence, competitor analysis, competitor activity.
● Reporting on – Sales by customer/country/product, Competitor activities, Product signifi cance, Customer signifi cance, Promotional activities, Training, any relevant information required or is entered into the CRM system on a regular basis.
● Manage strategic accounts including large contractors, developers, and national distributors.
● Lead commercial negotiations, pricing strategies, and long-term contract discussions.
● Drive regional business development and identify high-growth opportunities.
● Coordinate closely with the warehouse team on product availability, forecasts, and marketing needs.
● Lead and mentor junior and mid-level sales teams across multiple markets.
● Represent the company at regional trade shows, exhibitions, and client summits.
● Travel to other countries in the Indian Ocean Islands from time to time visiting and developing business in markets such as Seychelles, Reunion, Madagascar and potentially Maldives.
Requirements
● Matric or Equivalent.
● Diploma, Bachelor’s or Master’s degree in Business, Sales, or International Trade preferred.
● 10+ years of senior-level sales experience in the market, preferably with retail, key accounts and projects related.
● In-depth knowledge of import/export operations, customs clearance, and regulatory frameworks in Africa.
● Technical plumbing or service knowledge of taps, sanware and piping systems would be an advantage.
● Experience in direct calling on prospective clients.
● Demonstrated success in growing market share and leading regional teams.
● Profi cient in CRM systems, reporting tools, and market analysis. (SAP Essential)
● Computer system knowledge: full MS Suite and Google Sheets, Docs and Slides.
● Must have sales forecasting and planning experience.
● Fluency in English and French Creole.
● 7+ years of experience sourcing new business opportunities.
● 7+ years knowledge of dealing with retailers/merchants and wholesalers
● 7+ years in the sales and marketing environment.
● Valid driver’s license- unendorsed code 8 or equivalent in Mauritius.
● Own Vehicle.
● Customer support and service experience is essential.
● Willingness to travel to other countries in the Indian Ocean Islands from time to time.
● Must be willing to relocate to Mauritius.
Skills & Competencies
● Must have in-depth product knowledge.
● Must have a strong background in marketing and sales.
● Must have an understanding of the sales process.
● Must have strong background knowledge in plumbing, construction and Sanware.
● Good knowledge of all legislations related to building and construction.
● Must have very strong selling/marketing presentation skills.
● Attention to detail (critical).
● Quality decision making.
● Action orientated and results driven.
● Good time management.
● Good communication (both written and verbal).
● Demonstrated ability to push ideas forward and present concepts well.
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Title: Business Development Advisor: Indian Ocean Islands (Based in Mauritius)
Company: lixil africa
Location: Johannesburg
