Overview
Business Analyst-Telecom Jobs in Johannesburg Metropolitan Area at Samaha Consulting
Title: Business Analyst-Telecom
Company: Samaha Consulting
Location: Johannesburg Metropolitan Area
SCOPE OF WORK
The Overall Objective of the Statement of Work shall be as follows:
Senior business analyst that will be responsible for providing strategic business analysis services to business. Working closely with business to gain in depth understanding of business needs, business processes and context in which the business operates and understand, and document capabilities needed to address business challenges. This is achieved through:
- Review business processes and identify opportunities to improve business efficiency
- Manage and oversee requirements gathering, elicitation, documentation and management of business requirements.
- Lead and manage delivery of medium to complex projects
- Enforcing of project deadlines and schedules, communicate effectively with stakeholders and apply project standards and manage BA resources in respect to delivery and quality
- Effective management of Business Analyst team
Skills Required:
The candidate should have the following Experience and Skills to function effectively:
- Minimum 3-year degree/diploma in relevant discipline.
- Diploma in Business Analysis.
- Certified Business Analysis Professional (CBAP) or equivalent aligned to BABOK.
- Certification in Design Thinking and Requirements Facilitation.
- Agile Certification is essential.
- Facilitation verification will be an advantage.
- Fluent in English.
Minimum Requirements: Experience:
- At least 8 years business analysis and business optimisation experience, in process driven environments.
- At least 3 years of leadership experience in similar positions, in fast-moving industries.
- Previous experience in managing a team of business analysts is essential.
- Minimum 3 years of hands-on experience in Design Thinking analysis and prototyping is essential.
- Minimum 3 years of hands-on professional experience in Design Thinking analysis & experience in defining user journeys.
- At least 3 years working in an Agile environment is essential.
- Proven experience in facilitating ideation or white-boarding sessions with cross-functional teams and working on large-scale technology projects.
- Must have experience working on large scale projects as well as handling day-to-day operational requests from the business.
- Experience working in an Agile environment is required.
- Proven experience working with Excel and developing and maintaining various analyses and reporting tools.
- Understanding fundamentals of analytical data, returns level data etc.
- Experience in process mapping, process re-engineering and GAP analysis.
- Proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed process flows, and the development of operational performance and quality metric standards and reports.
- Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects.
- Experience in a telecommunications environment is advantageous but not essential.
- Written and verbal communication, including technical writing skills.