Overview
Business Analyst Jobs in South Africa at Smart4 Energy
Title: Business Analyst
Company: Smart4 Energy
Location: South Africa
Business Analyst
- Fully remote
- 6 Month Renewable Contract
- Must be based in South Africa
- Retail Experience essential
- Own Laptop
The role of the Senior Business Analyst is to deliver significant business benefits to the buisinessthrough targeted Technology and Process initiatives that are aligned with the business unit strategy and objectives. The Business Analyst must ensure desired business outcomes are realized through detailed documentation of the technology and process enhancements required for the business to achieve its goals. Additionally, the role involves ensuring constant and optimal functionality of the Group IT systems by supporting system users within the divisions. The role demands advanced capability to design and govern solutions that respect local autonomy across Distribution Centres and retailers while ensuring national consistency. The Senior Business Analyst will also mentor junior analysts and lead cross-functional teams to drive strategic projects.
Key Performance Areas
Gather and document business requirements; prepare end-to-end process documentation
Align solution designs with Enterprise and Solution Architects
Collaborate with Project Managers to ensure accurate project deliverables and schedules
Review and execute functional test cases; support user acceptance testing and training
Facilitate solution roll-out and provide ongoing technical support
Deliver Level 2 support for operational issues
Propose and implement system changes to enhance performance and sustainability
Assist vendors with application-related issues and manage vendor relationships
Maintain and update system documentation in a central repository
Ad hoc duties as required by management
Minimum requirements
Bachelor of Commerce or equivalent relevant tertiary qualification
At least 5 years’ experience as a Business Analyst or similar role in Wholesale and Retail
A minimum of 5 years’ experience in Business Analysis
At least 5 years’ experience in Retail
The ideal applicant will satisfy the following skills requirements:
A high degree of confidentiality, emotional maturity, ethical values and integrity
Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner
Ability to manage multiple priorities in a fast-paced retail environment
Must have a high stress tolerance and the ability to work efficiently under pressure
Ability to translate business outcomes into technical requirements
Utilizing technical knowledge and analytical skills to solve complex problems
Business process design, optimisation and review skills
Must be collaborative, influential, and rational
Exceptional accuracy and extreme attention to detail
Quality orientated and self-driven to achieve results