Overview
Branch Manager – Road Freight & Logistics Jobs in East London, South Africa at Qetello Holdings
Branch Manager – Road Freight & Logistics
Location: East London
Employment Type: Permanent
Working Hours: Monday to Friday | 06:00 – 18:00
About the Opportunity
A well-established national road freight and logistics company is seeking an experienced and results-driven Branch Manager to lead and manage its East London operations.
This is a senior operational leadership role suited to a candidate with strong road freight experience, proven people-management capability, and a hands-on approach to operational excellence, compliance, and client service.
Key Responsibilities
- Oversee day-to-day branch operations to ensure efficient, cost-effective, and on-time service delivery
- Plan, coordinate, and optimise the use of vehicles, staff, and operational resources
- Implement and enforce health, safety, and operational procedures to ensure compliance and minimise risk
- Monitor branch performance and identify opportunities for operational improvements
- Lead, motivate, train, and develop a high-performing branch team
- Create a positive, accountable, and performance-driven work culture
- Conduct performance reviews and manage discipline, coaching, and development
- Ensure effective communication and teamwork across all operational departments
- Maintain strong relationships with existing clients and ensure high service levels
- Resolve client queries, escalations, and operational issues effectively
- Identify opportunities for operational improvement and business growth in collaboration with sales teams
- Maintain excellent customer service standards and operational communication
- Manage and control branch budgets and operational costs
- Monitor branch performance against operational and financial targets
- Work closely with finance to ensure accurate billing, reporting, and cost control
- Identify cost-saving opportunities and operational efficiencies
- Ensure compliance with company policies, transport regulations, and industry standards
- Implement and monitor quality control and operational audit processes
- Continuously assess and improve branch efficiency and service delivery
- Ensure all branch activities align with health and safety requirements
Minimum Requirements
- Grade 12 / Matric (non-negotiable)
- Diploma or Bachelor’s Degree in Business Management, Logistics, Transport, or related field (advantageous)
- Minimum 5 years’ experience in road freight/logistics, with proven management and leadership experience
- Strong operational, people-management, and decision-making skills
- Solid understanding of transport legislation, fleet operations, and logistics best practices
- Excellent communication, planning, and problem-solving abilities
- Proficient in Microsoft Office
- Ability to work effectively in a fast-paced operational environment
Remuneration & Benefits
- Market-related remuneration package
- Benefits include:
- Medical Aid Subsidy
- Provident Fund
- Death & Disability Cover
How to Apply
Applications must be submitted to with the subject line: ” Branch Manager – East London.”
If you do not receive feedback within 14 days, please consider your application unsuccessful.
Title: Branch Manager – Road Freight & Logistics
Company: Qetello Holdings
Location: East London, South Africa
Category: