Overview
Automotive BDC Representative Jobs in Daytona Beach, FL at DAYTONA MAZDA
DAYTONA MAZDA is looking for an enthusiastic BDC representative to join our growing dealership’s sales team. You will be responsible for coordinating all incoming requests made via telephone or online, booking appointments for the service department, and acting as a first point of contact for customers.
To be successful as a BDC representative, you should have a knack for phone skills. Top candidates will be professional and personable individuals, with a passion for great customer service.
Service BDC Representative Responsibilities:
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any "no show" customers.
- Maintaining thorough, up-to-date knowledge of our products.
- Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
Service BDC Representative Requirements:
- Good written and verbal communication skills.
- Highly organized, with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.
Job Type: Full-time
Pay: $14.00 – $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Auto Sales: 1 year (Required)
Ability to Commute:
- Daytona Beach, FL 32124 (Required)
Ability to Relocate:
- Daytona Beach, FL 32124: Relocate before starting work (Preferred)
Work Location: In person
Title: Automotive BDC Representative
Company: DAYTONA MAZDA
Location: Daytona Beach, FL
