ATM Custodian

ATM Custodian in Mthatha

Are you great with cash, super organized, and love making sure things run smoothly? IZI South Africa, a leading provider of integrated cash management solutions, is looking for a

reliable ATM Custodian to join our team in Mthatha. If you’re an SA citizen with a knack for numbers and a commitment to safety, we want to hear from you!

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

About the Role

To ensure the availability of a fully functional Automated Teller Machine (ATM) service to customers including the custody and balancing of ATM cash, processing of ATM deposits and

handling of the ATM computer reports. Understand and manage the risks associated with the custody of ATMs through an effective system of controls, as well as maintain a high level of

integrity and ethical standards.

Your Key Responsibilities will Include:

Ensure that the ATM terminals are correctly stocked with cash and stationary

Maintain close liaison with the control centre to ensure that equipment problems are dealt with promptly.

Ensure that potential faults that could cause equipment to malfunction are identified and resolved timeously.

ATM Cash/ Replenishment

Control ATM cash according to laid-down instructions (ATM, bags or canisters must be

sealed)

Balance cash at the required intervals (add or top-up).

Ensure correct process has been followed and correct details entered on the ATM (system)

Obtain slip for every replenishment

Report no service or change in service

Ensure that ATM cash is safeguarded against unnecessary and

preventable loss (at all time)

Deposit/Purge Bin

Clear cash deposits accurately promptly if applicable

Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly.

Ensure Delivery to Bank or IZI Cash Centre

Reports/Reconciliation

Action ATM reports as listed on the duty list promptly in terms of laid-down instructions.

Ensure ATM slips are controlled and delivered to the cash centre

Reconcile ATM cash daily (same day) as per laid down procedure

Company Firearms

Adherence to the Firearm and Ammunition Control work instruction

Should a firearm need repair the appointed responsible person will complete the Firearms Repair register at the Branch

Complete annual firearm training

The appointed person will ensure that firearms are in a serviceable condition at all

times.

Health and Safety

Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.

Participate in safety forums created by company for example safety meetings and safety talks

Report all safety incidents to the relevant people

Discuss all safety incidents on all levels

Follow-up on any activities assigned through safety meeting/committee/representative/management

Attend safety education and refresher programmes

Comply with safety policies and procedures at workplace

Distribute safety information as and when required Minimum Qualification & Experience

Matric (with Mathematics)

At least 2 years of experience operating and maintaining ATMs

An ATM Custodian course certification

A Certificate of Competence

Computer Literate

Teller experience would be an advantage

If you’re ready to take on this important role and contribute to a leading cash management

solutions provider, apply today!

Location: Mthatha, South Africa (On-site)

Reports to: Branch Manager