Overview
Agent Supervisor Jobs in Lagos, Lagos State, Nigeria at CareerBuddy
Title: Agent Supervisor
Company: CareerBuddy
Location: Lagos, Lagos State, Nigeria
As an Agent Supervisor, you'll be at the forefront of expanding financial access across communities. This is a hands-on field role where you'll work closely with shop agents, ensuring they are properly onboarded, branded, trained, and actively connecting end users to essential financial services.
This role goes beyond supervision â it's about ownership, impact, and driving real results on the ground.
Who are we searching for?
- You're confident, proactive, and comfortable working in the field.
- You enjoy leading and ensuring targets are met.
- You're persuasive, people-oriented, and great at follow-through.
- You're results-driven and motivated by performance-based earnings.
- Your responsibilities…
- You will recruit, onboard, and supervise shop agents within assigned locations.
- You will conduct regular field visits to assigned outlets to ensure agents are properly trained and informed on service offerings.
- You will ensure outlets are branded and fully set up to deliver services to end users.
- You will drive shop agent performance on account opening, funding, and card requests.
- You will provide ongoing coaching, guidance, and performance support to shop agents.
- You will monitor field activities and ensure compliance with set standards.
- You will prepare and submit regular performance and field activity reports.
- To be considered, you should have…
- Prior experience in sales (sales experience in financial services is a plus)
- Strong leadership, communication, and relationship-management skills.
- Ability to meet and exceed sales quotas and KPIs.
- What success looks like…
- You consistently onboard and manage active, high-performing shop agents.
- Outlets under your supervision meet or exceed targets for account opening, funding, and card request
- You maintain strong visibility and control of field operations within your assigned territory.
- The Goodies…
- â¦100,000 base salary plus â¦100,000 commission (performance-based)
- Career advancement opportunities within the sales function
- Training to sharpen sales skills and deepen financial services knowledge
- A supportive and performance-driven team culture
Location: Nationwide (across states)
Work Mode: Field-based