Overview
Administrative Officer-Student Accounts Jobs in Pretoria, Gauteng, South Africa at University of Pretoria
Title: Administrative Officer-Student Accounts
Company: University of Pretoria
Location: Pretoria, Gauteng, South Africa
UP Professional and Support
DEPARTMENT OF FINANCE
ADMINISTRATIVE OFFICER – STUDENT ACCOUNTS
PEROMNES POST LEVEL 10
In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy.
The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development.
Key Responsibilities
The incumbent will be responsible for the following, but not limited to:
- Adjust tuition and examination fees to those of the year of re-registration and examination to refund and give accurate account balances to students;
- Process adjustments on accounts of finalists three months before graduation dates to have accurate accounts mailed with graduation invitation letters;
- Forward completed forms to the Student Service Centre (SSC) to schedule students' pay-outs accordingly;
- Refund to Fundi the loans not utilised on fees;
- Check that payment on proof of payments provided with the remark list is on the students' accounts;
- Hand over the accounts of students who have debit balances to Collections after they have discontinued or completed their studies;
- Ensure that the deposits made are on the students' accounts;
- Handle telephone, written, or personal enquiries about all aspects of Distance Education students' accounts, such as when refunds will take place, account balances, statements, and quotations for bursary purposes, and termination timeously and in a friendly and professional manner;
- Respond timeously to emails, acknowledging receipt and giving feedback to students;
- Deliver service within the agreed timelines;
- Interact and liaise with clients in a cordial, friendly, and professional manner at all times.
Minimum Requirements
- Relevant National 3-year Diploma or equivalent with accounting as a subject OR Grade 12 with a pass in accounting;
- 2 years’ experience with a National Diploma OR 4 years' experience with Grade 12;
- Experience in a financial environment, preferably in student administration.
Required Competencies (skills, Knowledge, And Behavioural Attributes)
- Administration of distance education student accounts
- Knowledge of financial systems, e.g., PeopleSoft, and using the system for refund processes
- Knowledge of student funding processes
- Knowledge of accounting processes
- Knowledge of reporting processes
- Knowledge of financial systems
- Computer literacy (MS Word, MS Excel, and e-mail packages)
- Report writing
- Financial packages
- Analysis of transactions
- Ability to pay attention to details
- Ability to be firm and remain professional
- Communication skills
- Ability to be proactive
- Ability to meet deadlines
Added Advantages And Preferences
- Degree or equivalent with accounting as a subject;
- 2 years' experience with a National 3-year Diploma;
- 4 years' experience with Grade 12;
- 3 years of experience in the following:
- Administration of student funds ;
- Administration of bursaries;
- Experience in a higher education environment.
PLEASE NOTE: All shortlisted candidates may be required to participate in relevant skills assessments as part of the selection process.
The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium
Applicants are requested to apply online at www.up.ac.za, and follow the link: Careers@UP.
In Applying For This Post, Please Attach
- A comprehensive CV;
- Certified copies of qualifications;
- Names, e-mail addresses and telephone details of three referees whom we have permission to contact.
CLOSING DATE: 15 June 2026.
No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.
Enquiries
Ms Thandeka Mtswene: [email protected] , Tel: (012) 420 4028 for application-related enquiries. and Mr A Simelane, [email protected] , Tel: (012) 420 – 6393 for enquiries related to the post content. No applications via email will be considered.
Should you not hear from the University of Pretoria by 31 August 2026, please accept that your application has been unsuccessful.
The University of Pretoria is committed to equality, employment equity and diversity.
In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference may be given, but is not limited to candidates from under-represented designated groups.
All candidates who comply with the requirements for appointment are invited to apply.
By applying for this vacancy, the candidates consent to undergo verification of personal credentials and related information including, but not limited to, qualifications, criminal record, credit record, current and historic disciplinary proceedings as part of the selection process.
The University of Pretoria reserves the right to not fill the advertised positions.