Overview
Admin/Front Desk Support Jobs in Lekki, Lagos State, Nigeria at Nami Beauty
Title: Admin/Front Desk Support
Company: Nami Beauty
Location: Lekki, Lagos State, Nigeria
Company Description
Nami Beauty is a premium beauty service brand dedicated to delivering exceptional client experiences through high-quality, efficient services in a serene environment. We specialize in nails, pedicures, and brows, blending luxury with innovation. Our commitment is to every client leaving feeling confident and cared for.
Role Description
This is a full-time, on-site role based in Lagos for an Admin/Front Desk Support professional. You will be the first point of contact for clients, managing daily operations including appointment scheduling, client check-in, payment processing, inventory tracking, and end-of-day financial reconciliation. You will support our Spa Host and 10-person team to ensure seamless, efficient daily operations.
Key Responsibilities
- Greet clients warmly and manage check-in process
- Answer phones and manage appointment bookings via calendar system
- Process client payments accurately and reconcile daily sales
- Track inventory levels and flag stock for reordering
- Maintain client records and appointment data
- Support the Spa Host with operational needs
- Ensure a clean, welcoming front-of-house environment
- Handle client inquiries and escalate issues appropriately
Qualifications
- Strong customer service and communication skills
- Proficient in scheduling, data entry, and basic bookkeeping
- Comfortable with payment processing and financial reconciliation
- Computer literate (familiarity with booking systems is an advantage)
- Organized, detail-oriented, and able to multitask
- Ability to work 6 days per week, 10 AM – 8 PM
- Previous experience in hospitality, salon, or customer-facing roles is preferred
- High school diploma or equivalent